Tanya Feil

•Oversee daily operations of the post office, including sorting, distribution and daily deliveries.

•Supervise and train postal staff to ensure high performance and adherence to policies.

•Ensure compliance with federal regulations, safety standards and operational guidelines.

•Manage schedules, payroll and workload assignments to meet service goals.

•Resolve customer inquiries and complaints with professionalism and efficiency.

•Monitor supplies and facility needs to ensure smooth operations.

•Provided excellent customer service at the front counter, including postage, parcels, money orders and other financial transactions.

•Assisted with mail distribution, sorting and delivery to support efficient operations.

•Maintained accurate records, reports and documentation in compliance with postal requirements.

•Supported supervisor with scheduling, inventory control and training of new employees.