Tanya Clements
Sydney Mines,NS
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
24
24
years of professional experience
Work History
Treasury Officer
CUPE Local 1876
09.2016 - Current
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Planned and managed annual budgets, tracking expenses, and investigating discrepancies to maintain optimal controls.
- Coordinated with auditors to ensure compliance with regulatory requirements, maintaining organizational reputation.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
- Accurately completed financial statement audits and thoroughly reviewed results.
CCA
Northside Community Guest Home
06.2006 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Staffing Coordinator
Northside Community Guest Home
08.2024 - 01.2025
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
Call Center Supervisor
EDS
09.2001 - 08.2006
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Maximized employee retention, fostering a supportive work environment and offering growth opportunities.
- Increased efficiency and productivity through effective staff training regarding customer service protocols and call resolution techniques.
- Conducted performance reviews to identify areas for improvement, setting clear objectives for team members.
Education
CCA Honors Certificate - Continuing Care
NSCC
Sydney, NS06-2006
High School Diploma -
Memoria High School
Sydney Mines, NS06-1994
Skills
- Financial analysis and reporting
- Cash handling expertise
- Financial reporting
- Budget planning and control
- Customer service
- Problem-solving
Timeline
Staffing Coordinator
Northside Community Guest Home
08.2024 - 01.2025
Treasury Officer
CUPE Local 1876
09.2016 - Current
CCA
Northside Community Guest Home
06.2006 - Current
Call Center Supervisor
EDS
09.2001 - 08.2006
CCA Honors Certificate - Continuing Care
NSCC
High School Diploma -
Memoria High School
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