Tanya Cheung
Vancouver,BC
Summary
Hardworking and passionate job seeker with strong organizational skills eager and ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Senior Data Quality
Provincial Health Services Authority
10.2015 - 08.2025
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Scanned documents and saved in database to keep records of essential organizational information.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
QA Test Analyst
Provincial Health Services Authority
06.2014 - 10.2015
- Improved software quality by designing and executing comprehensive test plans.
- Managed test environments effectively, ensuring accurate replication of production conditions for more realistic testing scenarios.
- Detected critical errors through thorough manual testing, leading to timely resolution before product release.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
Technical & User Support
BC Renal Agency
01.2012 - 06.2014
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used ticketing systems to manage and process support actions and requests.
Unit Coordinator
St. Paul's Hospital
08.2008 - 01.2012
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Managed medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
Education
Unit Coordinator
Vancouver Community College
Vancouver08-2008
Bachelor of Arts -
Simon Fraser University
Vancouver06-2007
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Fast typing speed
- Independent worker
- Quality assurance
- Accuracy and attention to detail
Languages
English
Timeline
Senior Data Quality
Provincial Health Services Authority
10.2015 - 08.2025
QA Test Analyst
Provincial Health Services Authority
06.2014 - 10.2015
Technical & User Support
BC Renal Agency
01.2012 - 06.2014
Unit Coordinator
St. Paul's Hospital
08.2008 - 01.2012
Unit Coordinator
Vancouver Community College
Bachelor of Arts -
Simon Fraser University
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