Tanya Brown
Toronto,ON
Summary
Pursuing opportunities in general labor, and customer service roles aiming to apply my years of hands-on experience and proficiency in tasks such as, handling customer inquiries and complaints, providing product information, and maintaining a positive work environment. Proficient in performing manual labor tasks, operating machinery, and ensuring safety standards.
Overview
25
25
years of professional experience
1
1
Certificate
Work History
General Laborer
Maple Leaf Foods
Toronto, ON
04.2012 - 04.2023
- Proficiently handled general labor duties, including poultry packing, accurate weight measurement, and product selection
- Ensured quality standards by labeling trays with precision and adhering to expiration dates, meeting customer expectations
- Actively engaged in safety protocols and contributed to a compliant work environment through participation in meetings
- Supported business goals by assisting in diverse tasks and aiding production workers in final assembly preparation
- Collaborated with team members to uphold cleanliness and organization, fostering productivity
- Maintained safety by adhering to procedures and utilizing PPE, ensuring personnel well-being.
Switchboard Operator
Hyatt Regency
Toronto, Ontario
08.2018 - 10.2020
- Process all external and internal call to guest rooms, staff, or departments through the switchboard or PBX system (OPERA, Zingle & HotSOS)
- Log all wake-up call requests and performs wake-up call services
- Preform various clerical duties as required, including logging and routing incoming mail, light typing and preparation of outgoing mail
- Provide accurate and essential information to guest and clients local direction, transportation information, dining recommendations, and hotel history
Production Line Worker
Skjodt-Barrett Foods Inc.
Toronto, ON
01.2011 - 04.2012
- Packaged baby food and assembled skids to streamline production and meet shipping requirements
- Made boxes and applied labels for efficient shipment processing and product identification
- Inspected products and sorted damaged items to maintain quality standards
- Ensured smooth production line flow by addressing issues promptly
- Maintained safe and organized work areas for optimal efficiency and safety.
Cleaner
Ebony Touch
Toronto, ON
07.2011 - 03.2012
- Maintained cleanliness and functionality of bathrooms by scrubbing stalls, sanitizing sinks, and organizing storage shelves
- Collected trash from floors in hallways, bathrooms, and work areas to uphold cleanliness standards
- Utilized proper chemical solutions to vacuum carpeted areas and mop solid surfaces effectively
- Restocked supplies including toiletries, liners, and soaps to ensure availability for users
- Sanitized frequented areas and equipment using approved cleaning supplies to maintain hygiene
- Emptied wastebaskets and disposed of trash in designated areas for proper disposal
- Cleaned windows, glass partitions, and mirrors with appropriate cleaners and sponges to ensure clarity
- Reported maintenance concerns or repairs promptly to supervisors for timely resolution.
Hair Salon Assistant
Carla's Hair Studio
06.2000 - 06.2010
- Scheduled client appointments, coordinating time slots with requested services and stylist availability
- Assisted hairstylists with washing, blow-drying, and styling procedures to ensure client satisfaction
- Greeted and seated clients, preparing them for services by securing waterproof drape gowns
- Applied specialized shampoos and hair products to address scalp issues, hair loss, or damage caused by various factors
- Collaborated with hairstylists to administer general hair treatments, ensuring client satisfaction
- Maintained salon cleanliness by sweeping floors, disposing of trash, and sterilizing styling tools after each use
- Assisted in maintaining salon hygiene by sweeping up hair and wiping down stations regularly
- Provided customers with relaxing head and scalp massages, enhancing their salon experience
- Administered shampoos and massages, communicating with patrons to accommodate their preferences and prepare hair for styling.
Security Officer
Safeway Security Services
West Palm Beach, Florida
08.1998 - 01.2000
- Enforced access control measures in accordance with established procedures.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Confirmed visitor identification prior to granting entry into the building.
- Provided escorts for visitors as needed throughout the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Assisted with crowd control during large events held at the facility.
- Checked for safety hazards and took corrective action when necessary.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated all reported incidents of theft or vandalism on premises.
Education
Hair Styling Certificate - Hairstylist
George Brown College
01.2003
High School Diploma -
Westwood Secondary School
01.1994
Skills
- Deep Cleaning
- Customer Service
- Organization
- Attention to Detail
- Maintenance
- Safety Procedures
- Sanitation Protocols
- Team Collaboration
- Inventory Management
- Communication
- Punctual and Reliable
- General Labor
- Clerical Support
- Payment Processing
- Credit card payment processing
- Data Entry
- Inbound and Outbound Calling
Certification
- Emergency First Aid with CPR C & AED
- Paragon Basic Security Training
- Security License
Timeline
Switchboard Operator
Hyatt Regency
08.2018 - 10.2020
General Laborer
Maple Leaf Foods
04.2012 - 04.2023
Cleaner
Ebony Touch
07.2011 - 03.2012
Production Line Worker
Skjodt-Barrett Foods Inc.
01.2011 - 04.2012
Hair Salon Assistant
Carla's Hair Studio
06.2000 - 06.2010
Security Officer
Safeway Security Services
08.1998 - 01.2000
Hair Styling Certificate - Hairstylist
George Brown College
High School Diploma -
Westwood Secondary School
- Emergency First Aid with CPR C & AED
- Paragon Basic Security Training
- Security License
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