Summary
Work History
Education
Skills
Timeline
Generic

Tanya Bhardwaj

Mississauga,ON

Summary

Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Work History

Assistant Merchandiser

Palms Exports
  • Updated pricing and signage to complete product displays and educate customers.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
  • Inspected merchandise for quality and arranged proper display location on floor.

Customer Service Representative

HCL Technologies
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

AR Executive

CORRO HEALTH
  • Responded to customer requests for products, services, and company information.
  • Provided primary customer support to internal and external customers.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.

Receptionist

Hotel Karlo Kastle
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.

Document Processor

RV INTERNATIONAL
  • Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
  • Worked with internal staff to process documents and sent for closing.
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
  • Created and maintained user accounts and properly routed documents for approval and training.

Education

Bachelor of Arts - English Honours

Delhi University

High School Diploma -

Holy Child Ser Sec School

Advanced Diploma in English Language - Languages

British Council

Computer Diploma -

Bhartiya Vidya Bhavan

Crash Course of Japanese Language -

Nihongo Centre

Skills

  • Garment Fabrication
  • Cash Register Operations
  • Operational Advisory
  • Design Changes
  • Software Applications
  • Active Listening
  • Store Maintenance
  • Patient Appointment Management

Timeline

Assistant Merchandiser

Palms Exports

Customer Service Representative

HCL Technologies

AR Executive

CORRO HEALTH

Receptionist

Hotel Karlo Kastle

Document Processor

RV INTERNATIONAL

Bachelor of Arts - English Honours

Delhi University

High School Diploma -

Holy Child Ser Sec School

Advanced Diploma in English Language - Languages

British Council

Computer Diploma -

Bhartiya Vidya Bhavan

Crash Course of Japanese Language -

Nihongo Centre

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Tanya Bhardwaj