Tanya Benn
Calgary,Alberta
Summary
Seasoned Business Analyst offering 25 years of Oil and Gas industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
17
17
years of professional experience
Work History
BUSINESS ANALYST
Revisionz
06.2023 - Current
- Demonstrated ability to analyze large data sets to optimize quality of data being migrated into Suncor's new EDMS.
- Demonstrated strong and skilled competency in translating business requirements and technical information into non technical terms for communication and collaboration with development, operations, and leadership groups.
- Demonstrated proactive verified skills in capturing problems and deficiencies in business practices to streamline procedures and create more efficient work practices.
- Substantiated ability to perform detailed analysis, give insight into customer pain points, recommend potential improvements and business solutions, and assist with implementation.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Executed analysis of risks and identified risk mitigation strategies.
- Surveyed clients to ascertain requirements and expectations for product.
- Collaborated with stakeholders to identify business needs and data sources.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Generated ad-hoc reports to evaluate specific business requirements.
- Identified patterns and trends in large data sets and provided actionable insights.
- Interacted with internal customers to understand business needs and translate into requirements and project scope
MANAGER, Information Management
Suncor Energy Inc
06.2007 - 08.2020
- Demonstrated ability to perform as Subject Matter Expert on all matters pertaining to Information Management, Technical Writing, Security Protocols for Sensitive Data, Information Governance and Architecture, and Data Analytics
- Demonstrated experience in system and architecture design, documentation, testing and rollout to integrate security and accessibility of information
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Performed as recognized Subject Matter Expert in areas of data quality and data protection management practices
- Exhibited Senior Level Information Management skills with demonstrated ability to manage, lead and supervise large and diverse teams across various locations, consisting of internal direct reports as well as outside vendors
- Demonstrated skills as an enthusiastic and thorough trainer and team member, able to convey information with clarity, patience and terminology appropriate to specific audiences
- Audited projects and business processes with intricate and meticulous understanding of information management requirements and standards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone aligned and working toward established business goals.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
Certification - The Management Experience
Northern Alberta Institute of Technology
Fort McMurray, Alberta11.2015
Certification - The Leadership Experience
Southern Alberta Institute of Technology
Calgary, Alberta09.2010
Certification - Management and Leadership
7 Habits of Highly Effective People - Steven Covey
On Site In Calgary, Alberta09.2007
Bachelor of Arts - Psychology
Saint Mary's University
Halifax, Nova Scotia05.1995
Skills
- Business analysis
- Agile/Scrum, Waterfall work processes
- Quality Control/Assurance
- Communication
- Organizational skills
- KPI Tracking
- Data Mining and analysis
- Business Process Improvement
- Internal Auditing
- Gap Analysis/Needs Assessment
- Customer Needs Assessment
- Strategic Planning
- Requirements Gathering
- User Acceptance Testing
- Process Improvement and Optimization
- Data Visualization
- Risk Assessment
- Change Management
- Information Processing
- Specifications Documentation
- Business Analysis
- Procedure Development
- Requirements Analysis
- Stakeholder Communication
- Executive-Level Presentations
Languages
English
Native or Bilingual
Timeline
BUSINESS ANALYST
Revisionz
06.2023 - Current
MANAGER, Information Management
Suncor Energy Inc
06.2007 - 08.2020
Certification - The Management Experience
Northern Alberta Institute of Technology
Certification - The Leadership Experience
Southern Alberta Institute of Technology
Certification - Management and Leadership
7 Habits of Highly Effective People - Steven Covey
Bachelor of Arts - Psychology
Saint Mary's University
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