Summary
Overview
Work History
Education
Skills
Timeline
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Tanya Augustine Lewis

ONTARIO

Summary

My objective is to obtain a position with Youngman Law. I aim for a position that will emphasize responsibility, professional achievement, and personal growth within the workplace. Overall, I am a hardworking and motivated individual seeking to contribute my skills and experience to the right firm, in addition to gaining professional knowledge and insight on duties required in the legal field.

Overview

5
5
years of professional experience

Work History

Legal Intern/Co-Op Student

Rodney Employment Law
Markham, ON
10.2023 - 11.2023
  • Use ClioManage and ClioGrow software to organize client intake, draft and prepare legal documents, and send out billing to clients
  • Attend and participate in meetings and brainstorming sessions withp sxxhhhghghghghhhhhhh hhhh hlegal team.
  • Prepare legal documents such as: engagement agreements and contingency agreements.
  • Create blog content for legal website to engage and connect with target audiences.
  • Organize legal documents in company filing systems and databases.
  • Respond to client calls and inquiries to deliver applicable information.
  • Participate in client interviews, observed questioning process and documented information.

Supervisor/Key Holder

Clore Beauty Supply
Mississauga, ON
01.2019 - Current
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Finalized purchases and processed payments.
  • Supervised bank deposits and security procedures to support store opening and closing
  • Replenished retail merchandise and displays to deliver strong visual presentation.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Mentored newly hired staff in upselling techniques to improve sales.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assessed customer needs to provide assistance and information on product features.

Cashier

Sportchek
Etobicoke, ON
07.2020 - 01.2024
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Adhered to company initiatives and achieved established goals.

Sales Associate/Key Holder

Modern Beauty Supply
Woodbridge, ON
01.2023 - 08.2023
  • Performed store opening and closing tasks to comply with preset store operations guidelines.
  • Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
  • Stocked and merchandised products in compliance with Plan-o-Grams and company guidelines to facilitate organized, attractive store layout.
  • Maintained store and maintained appearance.
  • Operated cash register.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Suggested additional items and merchandise to boost sales.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Education

Humber College Institute of Technology

Paralegal Diploma
Etobicoke, ON
04.2024

Humber College Institute of Technology

Protection, Security And Investigation Diploma
Etobicoke, ON
04.2023

Skills

  • Excellent communication and interpersonal skills
  • ClioManage and ClioGrow software
  • Ability to work well under pressure in fast paced environment wile maintaining excellent organizational skills
  • Strong attention to detail and file accuracy
  • Dependable and Reliable
  • Confident working in team atmosphere and independently
  • Legal Research
  • Document Management
  • Database Searching
  • Verbal and Written Communication
  • Microsoft Office software applications
  • Office Administration
  • Legal File Maintenance

Timeline

Legal Intern/Co-Op Student

Rodney Employment Law
10.2023 - 11.2023

Sales Associate/Key Holder

Modern Beauty Supply
01.2023 - 08.2023

Cashier

Sportchek
07.2020 - 01.2024

Supervisor/Key Holder

Clore Beauty Supply
01.2019 - Current

Humber College Institute of Technology

Paralegal Diploma

Humber College Institute of Technology

Protection, Security And Investigation Diploma

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Tanya Augustine Lewis