Tanya Armstrong

• Crafted and served a diverse range of cocktails and beverages to enhance guest experiences.
• Trained and mentored new bartenders on operational standards and customer service protocols.
• Maintained cleanliness and organization of bar area to ensure compliance with health regulations.
• Developed innovative drink specials that increased customer engagement and satisfaction. I also do a lot of specialty drinks requested by the customers that are putting on the events. I do lots of big weddings So it's a very fast pace job that I do. And I'm meating lots of people.
• So I have great customer service as well and work well with others as a team

Went back here again after the casino. Because I just kept getting laid off at the casino. At this point because they were getting rid of many people, because everything was turning to machines now. So they didn't need as many bodies so I pretty much just said I had enough there of being laid off and i left and then I went back to my bartending position again instead of being laid off again and just stayed in that position again for a few more years until I found where I'm at now.

Ensured customers had all necessary resources for an enjoyable gaming experience. I would get them changed for the slot machines.And I would also pay them out their jackpots

• Crafted signature cocktails and beverages tailored to customer preferences.
• Maintained bar inventory and ensured timely restocking of supplies.
• Trained new staff on drink preparation techniques and customer service standards.
• Implemented efficient workflow strategies to enhance service speed during peak hours.
• Provided exceptional customer service, fostering repeat patronage through personalized interactions.
• Monitored and enforced responsible alcohol consumption policies consistently.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Took their order took their payments and processed them...then made the ice creams blizzards and sundays and packaged them to go

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Maintained organized inventory displays to promote product visibility and accessibility.
• Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
• Collaborated with team members to achieve sales targets and improve store performance.