Tanvir Mahmud Rafi
Toronto,ON
Summary
A passionate Sales Associate that is committed to the complete satisfaction of customers and also to increase the sale in the department. Outgoing and respectful team member with a skill in filling, facing, and organising products to maintain department standards. A hard working and punctual person, who received numerous positive ratings on customer feedback surveys.
Overview
4
4
years of professional experience
Work History
Sales Associate
Unimart
Dhaka
05.2022 - 01.2023
- Helped customers with their groceries, sizing and merchandise care.
- Organized the racks and shelves to maintain the visual appeal of the store, engaged with customers and promoted specific Merchandise.
- Accurately processed transactions, Payment cards and Receipts to customers.
Cashier
Meena Bazar
Dhaka
01.2020 - 01.2022
- Operated the cash register for cash and card transactions with excellent accuracy.
- Restocked and organized the merchandise in front lanes.
- Welcomed the customers with a smile and helped them with their needs.
Waiter
Beans and Aroma
Dhaka
05.2019 - 12.2019
- Swiftly cleaned up the tables after the customers leave to enable speedy turnaround and guest flow.
- Helping the customers choose their orders based on their taste and interest by sharing the knowledge of menu items and flavours.
- Maintained customer satisfactions by clarifying questions about their orders.
Education
Higher Secondary Certificate - Science
Dhaka Residential Model College
Dhaka, Bangladesh02-2023
Secondary School Certificate - Science
Scholars School And College
Dhaka, Bangladesh11-2020
Advanced Diploma - Computer Programming/ Analysis
Seneca Polytechnic
Toronto, ONSkills
- Payment Processing
- Contract Preparation
- Customer Needs Assessment
- Upselling
- High Volume Dinning
- To-go-order preparation
- Guest relation maintaience
- Food spoilage prevention
- Digital Marketing
- Social Media
- Account Handling
- Time Management
Timeline
Sales Associate
Unimart
05.2022 - 01.2023
Cashier
Meena Bazar
01.2020 - 01.2022
Waiter
Beans and Aroma
05.2019 - 12.2019
Higher Secondary Certificate - Science
Dhaka Residential Model College
Secondary School Certificate - Science
Scholars School And College
Advanced Diploma - Computer Programming/ Analysis
Seneca Polytechnic
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