KIRATPAL KAUR
Surrey,BC
Summary
Dedicated and friendly individual with exceptional organizational skills, committed to delivering excellent customer service. Known for a hardworking nature and passion for providing top-notch assistance. Strongly committed to organization and attention to detail, striving to ensure a seamless and positive experience for all customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
WAREHOUSE ASSOCIATE
Amazon
Surrey, BC
03.2024 - 07.2024
- Followed company, state and OSHA safety rules, policies and regulations to promote safe working practices, Packed, unpacked and marked stock items using identification tag, stamp, or electronic marking tool
- Utilized computers and RF scanners to meet departmental productivity and accuracy standards.
SUPERVISOR
Greco Pizza
Montague, PE
08.2021 - 12.2023
- Created culture of continuous improvement, inspiring employees to take action and solve problems
- Directed kitchen team in smooth food preparation according to recipe and quality guidelines
- Addressed customer inquiries and concerns, maintaining positive relationships
- Inspected incoming shipments to verify quality, quantity and freshness of goods.
FRONT DESK SECURITY GUARD
GardaWorld Security
Etobicoke, ON
04.2021 - 08.2021
- Performed regular preventive maintenance and repairs on audio-visual equipment and computer systems to decrease likelihood of security breaches
- Monitored policy changes and kept staff informed about events affecting work conditions
- Organized logistics for special events to avoid potential confusion concerning functions such as parking and facility access for guests
- Welcomed guests and employees with calm courtesy to inspire trust and comfort in authority.
INBOUND CALL CENTER REPRESENTATIVE
Rogers Communications
Brampton, Ontario
04.2020 - 04.2021
- Used communications expertise to correctly identify customers' needs, accurately answer questions and consistently provide exceptional experiences outpacing expectations
- Input accurate data to open and update accounts, place orders and update records
- Used open and closed questioning to obtain relevant information quickly.
Education
DIPLOMA - COMPUTER NETWORKING TECHNICIAN SYSTEM -
Canadore College of Applied Arts And Technology
Mississauga, ON02.2020
Skills
- Problem-solving
- Analytical thinking
- Customer relations
- Motivation
- Training and development
Languages
English
Punjabi
Hindi
Certification
- First Aid and CPR (Level C)
- Health and food handling
- WHMIS Certification
- G2 licence
References
References Available upon Request
Timeline
WAREHOUSE ASSOCIATE
Amazon
03.2024 - 07.2024
SUPERVISOR
Greco Pizza
08.2021 - 12.2023
FRONT DESK SECURITY GUARD
GardaWorld Security
04.2021 - 08.2021
INBOUND CALL CENTER REPRESENTATIVE
Rogers Communications
04.2020 - 04.2021
DIPLOMA - COMPUTER NETWORKING TECHNICIAN SYSTEM -
Canadore College of Applied Arts And Technology