Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tanvir Merchant

St. Thomas,ON

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 7 years of experience. Highly effective and comfortable working with people at all levels in organization.


Dedicated automotive service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

19
19
years of professional experience

Work History

Owner

Refai Tyre Care
05.2017 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Certified Automotive Technician

Woodbridge Toyota
03.2010 - 11.2015
  • Collaborated with service advisors to accurately communicate repair needs to customers, resulting in higher approval rates for recommended services.
  • Enhanced customer satisfaction by providing timely and accurate diagnostic assessments of vehicle issues.
  • Performed preventative maintenance on vehicles, extending their lifespan and preventing costly breakdowns for customers.
  • Maintained an excellent attendance record, consistently arriving on time and fully prepared to contribute to team success each day.

Assistant Mechanic

Woodbridge Toyota
08.2008 - 03.2010
  • Supported lead mechanic with diagnostic tests, accurately identifying issues and providing effective solutions.
  • Assisted in complex repair jobs, developing advanced technical skills and increasing overall shop productivity.
  • Boosted overall shop efficiency rates through proactive collaboration with team members on task delegation strategies.
  • Collaborated with team members on large scale projects, completing tasks within tight deadlines.

Assistant Mechanic

Active Green+Ross Tire & Automotive Centre
05.2007 - 07.2008
  • Supported lead mechanic with diagnostic tests, accurately identifying issues and providing effective solutions.
  • Took initiative in volunteering for additional responsibilities when needed, demonstrating commitment to the company''s success.
  • Expanded knowledge of various vehicle makes and models, ensuring accurate diagnosis and repair of diverse systems.
  • Diagnosing & servicing tires, suspension, brakes related issues
  • Performing emission test
  • Performed various fluid replacement and flushing

Assistant Mechanic

Canadian Tire
06.2006 - 05.2007
  • Assisting senior mechanics
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Replacing & servicing suspensions, brakes etc.
  • Changing engine engine, transmission and other fluids.
  • Performing wheel alignment & balancing.
  • Performing emissions test.
  • Diagnosing & Replacing tires.

Lube Technician

E.Z. Lube
04.2006 - 06.2006
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Greeted customers and answered questions about oil changes and other services.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.

Education

Automotive Service Technician Apprentice -

Centennial College
03-2010

Honours Diploma - network-centered computing

NIIT (National Institute Of Information Technology)
12.2002

Bachelor of Commerce -

South Gujarat University
05-2002

High School Diploma - undefined

The D.E. Italia Sarvajanik High School
03.1999

Skills

  • Certified automotive service technician
  • Class G vehicle license
  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Urdu
Professional Working

Timeline

Owner

Refai Tyre Care
05.2017 - Current

Certified Automotive Technician

Woodbridge Toyota
03.2010 - 11.2015

Assistant Mechanic

Woodbridge Toyota
08.2008 - 03.2010

Assistant Mechanic

Active Green+Ross Tire & Automotive Centre
05.2007 - 07.2008

Assistant Mechanic

Canadian Tire
06.2006 - 05.2007

Lube Technician

E.Z. Lube
04.2006 - 06.2006

Honours Diploma - network-centered computing

NIIT (National Institute Of Information Technology)

High School Diploma - undefined

The D.E. Italia Sarvajanik High School

Automotive Service Technician Apprentice -

Centennial College

Bachelor of Commerce -

South Gujarat University

Similar Profiles

CREATE PROFILE
Tanvir Merchant