Tanvir Dhillon
Union City,CA
Summary
Focused Healthcare major (3.43 GPA) who attended Chabot College and CALRegional with 7.5+ years of work experience. Aiming to leverage a proven knowledge of customer satisfaction, customer communications, and relationship management skills to successfully fill the role needed at your company. Frequently praised as hard-working, focused, and determined by my peers. I can be relied upon to help your company achieve its goals.
Overview
9
9
years of professional experience
Work History
Mobile Phlebotomist
Core Analytics
10.2023 - Current
- Organized daily work based on collection priority.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations including those with challenging veins.
- Successfully had over 1400+ sticks/draws.
Cashier Receptionist
Kaiser Permanente
08.2019 - 02.2023
- Greeted all customers and provided prompt and friendly service
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift plus collected payment for patient visits
- Answered incoming office calls over multi-line system and answered questions, took messages, set up appointments, or transferred to desired extensions
- Resolved guest and staff issues independently by using strong organizational skills, conflict management, and decision-making abilities
- Supported the work of office staff by providing skilled clerical assistance
- Followed established procedures to protect sensitive and confidential information from unauthorized release
- Managed incoming and outgoing mail and deliveries to support efficient office operations.
Assistant Manager
LITTLE CAESARS
07.2015 - 08.2019
- Help manage inventory stock and reorder when inventory drops to a specified level
- Plan and prepare work schedules and keep records of employees' work schedules
- Perform work activities of subordinates, such as cleaning, organizing shelves, answering phone calls, and selling merchandise
- Assign employees to specific duties on the work floor
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Preform daily paperwork involving sales, deposits, and inventory checks
Education
B.S - Nursing Candidate
CHABOT COLLEGE
Phlebotomy
CALRegional
06.2023
Skills
- Bilingual in English and Punjabi
- Proficient in Microsoft Office and Google (Docs, Slides, etc)
- Proficient with computers and other electronics
- Good organizational skills
References
Manvir Madar (Current Manager), Core Analytics, Phone Number: (510) 600-7677
Kay Dhatt (Past Manager), Kaiser Permanente, Phone Number: (510) 298- 7795
Sandeep Shankar (Past Manager), Little Caesars, Phone Number: (510) 828-6977
Timeline
Mobile Phlebotomist
Core Analytics
10.2023 - Current
Cashier Receptionist
Kaiser Permanente
08.2019 - 02.2023
Assistant Manager
LITTLE CAESARS
07.2015 - 08.2019
Phlebotomy
CALRegional
B.S - Nursing Candidate
CHABOT COLLEGE
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