Tanvi Karir
Brampton,ON
Summary
Seeking a challenging and rewarding opportunity in an organization of repute recognizes & utilizes my true potential while nurturing my accounting skills. To achieve a stage of customer service representative at professional level with a responsible attitude and professional looking to work in an environment where I can achieve personal success and deliver to the demands of organization at highest level.
Overview
4
4
years of professional experience
Work History
Team Member
Tim Hortons
06.2022 - Current
- Promoted team- oriented culture with common sales, service and productivity goals
- Set performance expectations for employees and implemented improvement plans to reach targets
- Monitored store inventory levels and ordered new equipment to prevent shortages
- Interacted with customers on sales floor to build rapport and offer product expertise
- Developed employee strengths to improve engagement and remain competitive
- Exemplifying efficient promoting strategies that boost profits and revenues at the dining establishment.
IDP certified IELTS Trainer & Councilor
03.2020 - 03.2022
- Developed in- depth lectures based on personal research and IELTS material to drive student learning
- Supported students in selecting research topics, planning projects and meeting the requirements of the language test
- Held office hours each week to help struggling students learn materials and improve performance
- Communicated with parents and guardians on student progress in a supportive and engaging way
- Taught new students how to boost the confidence level and adapt to new ways of learning.
Accountant Assistant
Private Firm
06.2019 - 01.2020
- Accounting & Data Entry, Private Firm
- Attending to clients and arranging appointments.
Education
Human Resource Management
Canadore College
08.2023
PG Diploma - Business Management
Canadore College
12.2022
Bachelor of Commerce - undefined
Guru Nanak Dev University
04.2021
undefined
The Central Board of Secondary Education
04.2017
Skills
- Excellent technology skills; proficient with
- MS Office (Word, Excel, Access, Outlook, PowerPoint), QuickBooks, Microsoft Dynamics, and Visual Tax software
- Strategically scheduled team members to maintain optimal staffing levels at all times
- Shared best practices for customer service and strive for continuous improvement
- RELEVANT SKILLS
- Data Management
- Spirit to adjust in professionalism
- Conflict Resolution
- Proficient in cash management
- Staff Management
- Internet and email applications
- Communication skills
- INTERPERSONAL SKILLS
- Empathetic, create easy rapport and trust with clients
- Listen attentively to client needs, and help to access resources to fulfill their requirements
- Proven ability to interact successfully with people from different cultural and economic backgrounds
- Stayed positive while problem solving customer’s concerns
- Good customer service and help them as per their needs
- Team worker, good in housekeeping skills and adaptive to change
Timeline
Team Member
Tim Hortons
06.2022 - Current
IDP certified IELTS Trainer & Councilor
03.2020 - 03.2022
Accountant Assistant
Private Firm
06.2019 - 01.2020
Human Resource Management
Canadore College
PG Diploma - Business Management
Canadore College
Bachelor of Commerce - undefined
Guru Nanak Dev University
undefined
The Central Board of Secondary Education
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