TANVI GOEL
Brampton,ON
Summary
Dedicated customer service professional with two years of experience in delivering exceptional service and support. Skilled in effectively addressing customer inquiries, resolving issues, and maintaining a positive customer experience. Seeking to leverage my skills to contribute to a dynamic customer-centric team.
Overview
2
2
years of professional experience
Work History
Team Member
Tim Hortons
02.2023 - Current
- Providing excellent customer service
- Taking orders accurately and efficiently
- Preparing and serving food and beverages
- Maintaining cleanliness and organization of the store
- Operating cash registers and processing payments
- Following company policies and procedures
Front Desk Receptionist
Days Inn Toronto
11.2022 - 01.2023
- Welcome guests and manage phone inquiries.
- Handle mail distribution and maintain security.
- Schedule appointments and assist with onboarding.
- Perform clerical tasks such as filing and copying.
- Monitor and order office supplies.
Server
Fusion Kitchen
08.2022 - 10.2022
- Provide excellent customer service by greeting and assisting guests.
- Take accurate orders and ensure timely delivery of food and drinks.
- Maintain cleanliness and organization of tables.
- Upsell menu items to increase sales.
- Handle payments and ensure compliance with food safety regulations.
Education
Business Administration, Marketing, Human Resources & Accounting - Business Administration, Marketing, Human Resource
Niagara College
04.2024
Skills
- Customer Service
- Problem-Solving
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
- Cash Handling
- Computer Skills
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Team Member
Tim Hortons
02.2023 - Current
Front Desk Receptionist
Days Inn Toronto
11.2022 - 01.2023
Server
Fusion Kitchen
08.2022 - 10.2022
Business Administration, Marketing, Human Resources & Accounting - Business Administration, Marketing, Human Resource
Niagara College
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