Marketing graduate with a proven ability to boost sales by 11% and ensure 100% financial reporting accuracy. Skilled in customer service, problem-solving, and relationship management to optimize operations.
· Coordinated with various departments to ensure timely execution of workforce and resource allocation for ongoing projects.
· Assisted in preparing production sheets and ensured accurate billing as per client requirements, improving workflow efficiency.
· Maintained cooperative working relationships with clients, subcontractors, and internal teams, streamlining communication.
· Handled accounts receivables/payables and invoicing tasks, ensuring precise tracking and follow-up on outstanding payments.
· Supported the management of project timelines and deliverables by preparing and maintaining project documentation, including work orders, production sheets, and contracts.
· Invoiced projects and ensured adherence to client-specific protocols, improving billing accuracy by 20%.
· Coordinated between Project Managers and Clients to ensure all project documentation, including work authorizations, were up to date and properly filed.
Facilitated the resolution of any discrepancies in project data, improving project accuracy and compliance
· Organized and managed the administrative functions for key projects, ensuring all necessary files were prepared and submitted on time.
· Generated and maintained accurate records, including purchase orders, contracts, and client billing information, resulting in a 95% on-time invoicing rate.
· Coordinated with cross-functional teams and clients to ensure project milestones were met, increasing project efficiency.
· Liaised with internal and external teams to handle escalations and issues, ensuring timely resolution to meet compliance requirements.
· Developed & proposed market insight questionnaire and discussed it with prospects for gaining market insights on product, sales and marketing
· Proposed work plan, measurements on progress and results and developed a Go-To-Market strategy