Tanveer Singh
Edmonton,AB
Summary
Proven leader in high-pressure environments, adept at managing dispatch operations for Amazon Deliveries (Paranos Inc.), ensuring over 250 daily deliveries with precision. Excelled in route planning and stress tolerance, enhancing team performance and customer satisfaction. Skilled in data entry and communication, consistently driving operational excellence and decision-making.
Overview
6
6
years of professional experience
Work History
Dispatcher/Delivery Driver Supervisor
Amazon Deliveries (Paranos Inc.)
Edmonton, AB
06.2020 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 50 plus fleet vehicles.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Monitored vehicle locations to coordinate timely arrivals.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Delivering more than 250 packages on daily basis.
Warehouse Associate
Amazon.ca
Edmonton, AB
11.2022 - 04.2024
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 49.9 pounds.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Office Administrator
New X Transport Ltd.
Edmonton, AB
02.2020 - 03.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Senior Sales Associate
7 Eleven Gas Station
Edmonton, AB
03.2018 - 01.2022
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
Education
Bachelor of Business Administration - Accounting
NorQuest College
Edmonton, AB04.2019
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Route Planning
- Communication Equipment Operation
- Customer Service
- Decision-Making
- Attention to Detail
- Time Management
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
refrences
Manvir Singh (Operations Manager at Amazon) -7802430868
Timeline
Warehouse Associate
Amazon.ca
11.2022 - 04.2024
Dispatcher/Delivery Driver Supervisor
Amazon Deliveries (Paranos Inc.)
06.2020 - Current
Office Administrator
New X Transport Ltd.
02.2020 - 03.2022
Senior Sales Associate
7 Eleven Gas Station
03.2018 - 01.2022
Bachelor of Business Administration - Accounting
NorQuest College