Energetic and dedicated social professional with superb analytical, problem solving and decision-making abilities. Motivated to provide clients with stellar customer service and coworkers with top-notch clerical support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Direct Support Care Worker
Christian Horizons
Schomberg
06.2022 - Current
Assisted client with personal hygiene, mobility and transportation
Maintained safe and clean environment for client by performing light housekeeping and laundry
Recorded patient vital signs for medical review
Observed and reported fluctuations in patient condition to [Job title]
Improved patient outlook and daily living through compassionate care
Provided timely reminders for patient medication administration.
Direct Support Worker
Blossom Group
Brampton
01.2022 - 06.2022
Checked a Followed care plan and directions to administer medications
Monitored client's well-being, safety and comfort under physician direction
Tracked and reported clients' progress based on observations and conversations
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living
Accompanied or transported clients to appointments, errands and social activities.
Security Supervisor
Neptune
Toronto
08.2021 - 12.2021
Monitored employee productivity to provide constructive feedback and coaching
Complied with company policies, objectives and communication goals
Established and enforced clear goals to keep employees working collaboratively
Reviewed completed work to verify consistency, quality and conformance
Resolved customer complaints and adjusted policies to meet changing needs
Planned and managed resources to consistently meet production, quality and cost goals
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Education
Bachelor of Business Administration - Business Management International Business
Lambton College Mississauga
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Punjab University Chandigarh
01.2020
Skills
Safety and security
DSW
Personal support worker
Staff management
Skilled public speaker
Skilled in conflict resolution
Teams leadership
Staff discipline
Good communication skill
Problem solver
First Aid and Safety
Case Management
Crisis Management
Behavior Redirection
Direct Supervision
Medication Administration
Direct Counseling
Knowledge of State Regulations
Community Activities
EMR Systems
Patient Education
Household Management
Client Support
Behavioral Management
Safety Behaviors
Certification
First aid and CPR
AODA
WHMIS as well as HS4
Safe management
Timeline
Direct Support Care Worker
Christian Horizons
06.2022 - Current
Direct Support Worker
Blossom Group
01.2022 - 06.2022
Security Supervisor
Neptune
08.2021 - 12.2021
Bachelor of Business Administration - Business Management International Business