Tanveer Kaur
Courtenay,BC
Summary
Dynamic and results-oriented professional with a proven track, excelling in customer service and cash handling. Leveraged problem-solving and excellent people skills to enhance customer satisfaction and drive sales. Demonstrated ability to work in fast-paced environments, achieving significant improvements in customer engagement and transaction efficiency.
Overview
2
2
years of professional experience
Work History
Sales Associate
Gas Station
2023.12 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Dietary Aide
Comox Valley Seniors Village
2022.09 - Current
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Cashier
Winners TJX
2023.02 - 2024.02
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Cashier
Walmart
2022.05 - 2022.09
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Arts And Sciences
North Island College
Courtenay, BC08.2024
Skills
- Problem-solving skills
- Time Management
- Teamwork and Collaboration
- Customer Service
- Excellent people skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
Languages
English
Full Professional
Timeline
Sales Associate
Gas Station
2023.12 - Current
Cashier
Winners TJX
2023.02 - 2024.02
Dietary Aide
Comox Valley Seniors Village
2022.09 - Current
Cashier
Walmart
2022.05 - 2022.09
Associate of Arts - Arts And Sciences
North Island College
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