Tanveer Kaur
Abbotsford,BC
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
6
6
years of professional experience
Work History
Supervisor
Big box outlet store
Abbotsford, BC
10.2022 - Current
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Brand Associate
Old navy
Abbotsford, BC
01.2022 - Current
- Created and managed promotional materials for in-store events.
- Assisted customers with product selection and provided information about the brand.
- Organized sales floor displays to maximize visibility of products.
- Maintained accurate stock levels and tracked inventory.
- Provided excellent customer service at all times.
- Monitored competitors' activities and pricing strategies.
Stockroom Operator
CINTAS-The Uniform people
Abbotsford, BC
05.2021 - 12.2021
- Receiver
- Pull out the clothes for the Customers.
- Putting the clothes on the lines to load them into trucks.
- Sending the uniforms for sewing by putting names tags and embroided stuff in.
Supervisor of Operations
Wendy’s
Abbotsford, BC
01.2020 - 04.2021
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Developed and implemented policies and procedures for efficient workflow.
- Maintained accurate records for tracking progress and performance of team members.
- Provided training and guidance to team members on operational procedures and best practices.
- Collaborated with senior leadership on strategic initiatives related to operations.
- Created company handbook to document corporate policies and procedures.
- Resolved customer complaints or answered customers' questions.
Customer Service Cashier
Real Canadian Superstore
Abbotsford, BC
01.2018 - 12.2019
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Verified that all coupons were valid prior to processing them into the system.
Education
Bookkeeping - Accounting
University of The Fraser Valley
Abbotsford, BC03.2024
Business Administration Diploma - Business Accountancy
University of The Fraser Valley
Abbotsford, BC12.2019
Skills
- Bookkeeping
- Payroll
- Operations Management
- Sage 50
- Strategic Planning
- Schedule Development
- Business Development
- Inventory Control
- Complex Problem-Solving
- Business Administration
- Training and Mentoring
Reference
Gurpreet Singh Litt
Timeline
Supervisor
Big box outlet store
10.2022 - Current
Brand Associate
Old navy
01.2022 - Current
Stockroom Operator
CINTAS-The Uniform people
05.2021 - 12.2021
Supervisor of Operations
Wendy’s
01.2020 - 04.2021
Customer Service Cashier
Real Canadian Superstore
01.2018 - 12.2019
Bookkeeping - Accounting
University of The Fraser Valley
Business Administration Diploma - Business Accountancy
University of The Fraser Valley
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