Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Tanveer Kaur

Brampton,ON

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Shell Oil
08.2022 - Current
  • Answered constant flow of customer calls with minimal time
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • A strong relationship with customers.

Front Desk Assistant

Chicago Pizza Twist
12.2022 - 08.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Conducted research to assist with routine tasks and special projects.

Education

High School Diploma -

Niagara College Of Toronto
04.2024

Skills

  • Scheduling
  • Report Generation
  • Consultative Sales
  • Account Updating
  • Microsoft Office Skills
  • Good Communication Skill
  • Problem- Solving skill

Languages

English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Hobbies

Reading Books 

Meeting with Different People

Art and Craft

Timeline

Front Desk Assistant

Chicago Pizza Twist
12.2022 - 08.2023

Customer Service Representative

Shell Oil
08.2022 - Current

High School Diploma -

Niagara College Of Toronto

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Tanveer Kaur