Tanveer Kaur
Winnipeg,MB
Summary
Committed and hardworking individual with experience processing transactions and assisting customers. Dedicated to resolving issues and answering customer questions. Good communicator with excellent organizational skills and a creative problem-solver versed in customer service. Enthusiastic about taking on new challenges and contributing to a successful team.
Overview
2
2
years of professional experience
Work History
Cashier
Diversity Food Services Inc.
09.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Greeted customers entering store and responded promptly to customer needs.
Sales Associate
Best Price
07.2022 - 12.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Helped customers locate products and checked store system for merchandise at other sites.
Customer Care Representative
SkyWay Solution
01.2022 - 05.2022
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high call volume with exceptional professionalism and efficiency.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained and managed customer files and databases.
Education
Bachelor of Science - Biochemistry
University of Winnipeg
Winnipeg, MB06.2026
High School Diploma -
Cambridge International School
Phagwara, India 07.2022
Skills
- Product Restocking
- Payment Processing
- Time Management Skills
- Customer Service
- Records Maintenance
- Cash Drawer Balancing
- Problem Solving Abilities
- Multitasking Capabilities
- Customer Relations
- Reliability and Punctuality
- Adaptability and Flexibility
- Interpersonal and Communication skills
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Cashier
Diversity Food Services Inc.
09.2023 - Current
Sales Associate
Best Price
07.2022 - 12.2022
Customer Care Representative
SkyWay Solution
01.2022 - 05.2022
Bachelor of Science - Biochemistry
University of Winnipeg
High School Diploma -
Cambridge International School
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