TANVEER AZMAT
Brampton,ON
Summary
Proficient Field Specialist, dedicated to training top-notch SM & ASMs and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Field Specialist Grocery/Bakery
Food Basics
02.2025 - Current
- Led field operations, ensuring adherence to safety protocols and compliance standards.
- Implemented process improvements, increasing workflow efficiency and reducing downtime in field activities.
- Fostered positive working relationships with Managers through proactive communication and problem-solving initiatives.
- Analyzed field data to identify trends, informing strategic decision-making processes.
- Mentored New Managers/ASMs, fostering skill development and enhancing team performance.
- Delivered high-quality results under pressure by adapting quickly to changing circumstances in the field environment.
- Played a key role in successful project completion by coordinating logistics and managing timelines efficiently.
- Conducted detailed data analysis to support decision-making processes for field operations management.
- Coordinated project workflows, optimizing resource allocation and operational efficiency.
- Implemented process improvements that enhanced service delivery and reduced response times.
- Collaborated with team members to develop innovative solutions for complex field challenges.
- Demonstrated commitment to company values, contributing positively to the overall corporate culture as an engaged team member.
- Contributed to cost reduction initiatives by identifying areas for improved resource allocation and utilization.
- Established a track record of meeting or exceeding performance targets consistently throughout tenure as Field Specialist.
- Managed multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Store Manager
METRO ONTARIO INC. (FOOD BASICS)
11.2016 - 01.2025
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Coached employees in product specifications, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Devised processes to boost long-term business success and increase profit levels.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Bolstered sales volume by implementing incentive program and initiating advanced employee training.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Assistant Store Manager
Food Basics
09.2011 - 11.2016
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Walked through store areas every day to identify and proactively resolve issues negatively impacting operations.
- Reviewed sales and gross profit reports.
- Met or surpassed business targets regularly.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Proudce Manager
Food Basics
09.2009 - 09.2011
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Grocery Clerk
Food Basics
11.2007 - 09.2009
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Retrieved items for customers and verified prices.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Checked for outdated and overripe grocery items and removed from inventory.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Supported promotional plans by updating signage with price changes.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays every week.
Education
Bachelor Of Business Administration And Management -
McGill University
Montreal, QC2005
Bachelor of Arts -
University of Punjab
Punjab, PK2004
High School Diploma -
St.Pius X Career Centre
Montreal, QC2000
Skills
- Customer Service
- Policy Development and Enforcement
- Payroll Management
- Verbal and Written Communication
- Focus and Follow-Through
- Store Merchandising
- Supply Ordering
- Multitasking and Organization
- Human Resources Oversight
- Employee Training
- Department Oversight
- Sales Strategies
- Policies and Procedures
- Finance and Accounting Oversight
- Administrative Management
- Staff Supervision
- Recruiting and Hiring
- Inventory Management
- Team Development
- Retail Merchandise Quality Standards
- Work Planning and Prioritization
- Competitor Monitoring
- Location Marketing
- Leading Staff Meetings
- Loss Prevention Procedures
- Complaint Resolution
- Replenishment and Recovery
- Business Forecasting
- Effective Selling Techniques
- Profit and Loss
- Shrink Minimization
- Special Promotions Planning
- Environmental Impact Management
- P&L Administration
- Disciplinary Enforcement
- Profit and Loss Statements
- Inventory Tracking and Management
- Store Operations Oversight
- Waste Management and Reduction
- Maximizing Profitability
- Money Handling
- P&L Responsibility
- Shelf Organizing
- Market and Competitor Research
- Standards and Practices
- Documentation
- Leadership
- Retail Operations Management
- Financial Controls
- Payroll Administration and Timekeeping
- Performance Monitoring and Evaluation
- Hiring and Onboarding
- Collateral Production
- Program Optimization
- Problem Anticipation and Resolution
- Inventory Reconciliation
- Records Organization and Management
- Logistics
- Information Security
- Needs Assessment
- Management Training
Accomplishments
Winner of Store Manager of the year 2024.
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
French
Limited Working
Certification
Certified Trainer for new assistant manager 2020.
Health & Safety certification 2016.
Store Manager certification 2016.
Assistant Manager certification 2011.
Timeline
Field Specialist Grocery/Bakery
Food Basics
02.2025 - Current
Store Manager
METRO ONTARIO INC. (FOOD BASICS)
11.2016 - 01.2025
Assistant Store Manager
Food Basics
09.2011 - 11.2016
Proudce Manager
Food Basics
09.2009 - 09.2011
Grocery Clerk
Food Basics
11.2007 - 09.2009
Bachelor of Arts -
University of Punjab
High School Diploma -
St.Pius X Career Centre
Bachelor Of Business Administration And Management -
McGill University
Winner of Generation Next Award 2024
Gen Next Canadian Grocery Award is handed to individuals who lead, innovate and commit to Canada's Grocery industry.