Early-career professional with experience in retail sales and banking support. Skilled in cash handling, documentation, and customer service. Known for clear communication, teamwork, and strong attention to detail. Ready to support efficient operations and positive customer experiences.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Sales Associate
Nolimit
colombo, westwern province Srilanka
03.2023 - 11.2023
Assisted customers with product selection in No Limit retail showroom.
Greeted customers, delivering personalized service to enhance shopping experience.
Demonstrated product features and benefits to align with customer needs, enhancing engagement.
Processed sales transactions efficiently, ensuring accurate and timely service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Restocked shelves to ensure customers had access to desired items. to ensure optimal inventory availability.
Used technology resources to assist customers in locating and selecting items.
Built and maintained relationships with peers and upper management to drive team success.
Banking Intern
Hatton National Bank
batticaloa, eastern province Srilanka
08.2018 - 08.2018
Processed banking documents in line with Hatton National Bank compliance procedures.
Reviewed documentation related to loans, investments, deposits.
Prepared reports and updated internal banking records to support accurate financial tracking.
Supported customers with basic inquiries and account service guidance.
Organized customer records and maintained accessible branch documentation to enhance retrieval efficiency.
Assisted in developing marketing strategies for new products and services, contributing to branch promotional efforts.
Participated in meetings with senior management to discuss financial goals.
Education
Bachelor of Siddha Medicine And Surgery - Ayurvedic Medicine
University of Jaffna
Jaffna, Srilanka
03-2025
Skills
Customer service
Cash handling
Accurate cash handling
Inventory management
Retail merchandising
Product merchandising
Product promotions
Retail compliance
Report preparation
Branch operations
Team collaboration
Verbal and written communication
Service oriented
Problem solving
Superb time management
Goal tracking
Client relationship management
Languages
English
Professional
Tamil
Professional
Sinhala
Professional
Timeline
Sales Associate
Nolimit
03.2023 - 11.2023
Banking Intern
Hatton National Bank
08.2018 - 08.2018
Bachelor of Siddha Medicine And Surgery - Ayurvedic Medicine