Summary
Overview
Work History
Education
Skills
Timeline
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Tanureet Kaur

Tanureet Kaur

Winnipeg,Canada

Summary

Dynamic professional with extensive experience at McDonald's, excelling in customer service and team leadership. Proven ability to enhance operational efficiency and implement quality control measures. Skilled in shift scheduling and MS Excel, with a strong commitment to fostering a collaborative work environment and resolving customer issues effectively.

Overview

4
4
years of professional experience

Work History

Team Leader

Mcdonald's
Winnipeg, MB
03.2025 - 06.2025
  • Supervised daily operations to ensure efficient service delivery.
  • Trained and mentored team members on customer service standards.
  • Implemented quality control measures to maintain food safety standards.
  • Assisted in scheduling shifts to optimize workforce productivity.
  • Resolved customer complaints promptly to enhance satisfaction.
  • Collaborated with management on promotional initiatives and marketing strategies.
  • Maintained a positive work environment that promoted collaboration between team members.

Crew Trainer

McDonald's
Vancouver
05.2022 - 01.2025
  • Provided excellent customer service and ensured customer satisfaction
  • Prepared food items according to safety and quality standards
  • Took orders and handled cash transactions accurately
  • Maintained a clean and organized workspace
  • Collaborated with team members to enhance operational efficiency during busy periods
  • Developed strong communication skills and a commitment to teamwork

Security Guard

Genesis Security
Surrey, BC
05.2023 - 08.2024
  • Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment
  • Responded quickly to incidents and assessed active situations for security concerns
  • Completed full building and grounds patrols to spot and investigate concerns
  • Checked and verified photo identification prior to granting facility access
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices
  • Examined doors, windows and gates to verify security
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment

IELTS Trainer

Veron Institute
Amritsar
07.2021 - 01.2022
  • Implemented innovative teaching methods for better retention
  • Customized lesson plans to meet individual student needs
  • Utilized proven strategies to enhance test-taking skills

Education

Diploma - Human Psychology

Douglas College
New Westminster, BC

Skills

  • Multitasking
  • MS Excel
  • Word
  • Powerpoint
  • Keen observer
  • Attention to details
  • Organization Skill
  • Customer service
  • Shift scheduling
  • Communication skills

Timeline

Team Leader

Mcdonald's
03.2025 - 06.2025

Security Guard

Genesis Security
05.2023 - 08.2024

Crew Trainer

McDonald's
05.2022 - 01.2025

IELTS Trainer

Veron Institute
07.2021 - 01.2022

Diploma - Human Psychology

Douglas College

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Tanureet Kaur