Tanu Verma
Surrey,BC
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 4 years of relevant work experience to the team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Axis Primary Care Clinic
03.2021 - 10.2023
- Provided reception duties such as operating multiline switch board or phone, taking messages, answering over 50 routine inquiries per day.
- Maintained patient records using EMR.
- Scheduled and booked new appointments over phone and in-person.
- Operated fax machine and scanning machine.
- Greeted and check-in patients, ensuring friendly and welcoming environment.
- Took vitals of all age groups and adding them to patient chart.
- Prepped treatment room with instruments, procedure trays, etc.
- Maintained levels of stationary and office supplies
Medical Receptionist
Kennedy Medical Clinic
05.2020 - 01.2021
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Answered over 30 telephone calls per day to offer office information, queries, directing calls to staff.
- Registered new patients with clinic by curating their charts.
- Operated office equipment such as photocopiers, shredders and fax machines.
- Performed other related duties as assigned.
Education
Post Graduation - Healthcare Administration
Alpha College of Science And Technology
Toronto, ON08.2022
Skills
- Class 5 Driver's License
- Med Access EMR
- Computer skills- Microsoft Word, Outlook and Excel
- Type 50 wpm
- Organization and problem solving skills
- Interpersonal skills
- Multi-linguistic
- Strong communication skills
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
Certified Healthcare Administrator
Timeline
Medical Office Assistant
Axis Primary Care Clinic
03.2021 - 10.2023
Medical Receptionist
Kennedy Medical Clinic
05.2020 - 01.2021
Post Graduation - Healthcare Administration
Alpha College of Science And Technology
Certified Healthcare Administrator
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