Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanu Sharma

Kitchener,ON

Summary

Test Analyst with 11 years of experience designing and implementing quality assurance tests. Evaluated test objectives to develop and implement test procedures optimized for relevant results. Reported on test results and suggested interpretations relevant to product applications and further test development. Oriented towards streamlining testing and reporting processes to lower costs and optimize production efficiency.

Overview

12
12
years of professional experience

Work History

Test Analyst

Sun Life Financial Pvt. Ltd
Gurgaon, India
09.2019 - 09.2022
  • Worked with GB team in script project for almost two years
  • Worked with Individual team for application testing
  • Worked with Asia team for web testing and mobile application testing
  • Identified bugs and issues within the system and applied troubleshooting techniques for mitigation purposes.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Conducted in-the-line testing and evaluated resulting measurements to identify variances in output using current production methods and compare against application-specific tolerances.
  • Planned and devised cohesive test plans for projects using advanced testing technologies.
  • Met with quality assurance, developers and project managers to assess scope and sequence of project.
  • Fixed identified issues to increase productivity and boost workflows.
  • Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.

Senior Application Support Analyst

Sun Life Financial Pvt. Ltd
Gurgaon, India
04.2013 - 08.2019
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.

Senior Process Associate

Sun Life Financial Pvy. Ltd
Gurgaon, India
09.2010 - 03.2013
  • Met month-end reporting objectives and deadlines.
  • Processed payments promptly and sent to appropriate entities to avoid delays.
  • Maintained working knowledge of latest industry techniques, methods and equipment.
  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Identified modifications to processes and procedures that would promote better efficiency.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.

Education

BBA - Computer Application Security

Madurai Kamraj University
Madurai
04.2013

Skills

  • Scenarios and Use Cases
  • Test Scheduling
  • Testing Analytics
  • Strong Problem Solver
  • Manual Testing
  • Time Management
  • Cross-Platform Testing
  • Agile Best Practices
  • Web and Mobile Application QA
  • Teamwork and Positive Attitude

Timeline

Test Analyst

Sun Life Financial Pvt. Ltd
09.2019 - 09.2022

Senior Application Support Analyst

Sun Life Financial Pvt. Ltd
04.2013 - 08.2019

Senior Process Associate

Sun Life Financial Pvy. Ltd
09.2010 - 03.2013

BBA - Computer Application Security

Madurai Kamraj University
Tanu Sharma