Summary

Overview

Work History

Education

Skills

Languages

Timeline

Tanu Sharma

Surrey

Summary

Exceptional manager with 12+ years of experience collaborating with sales and customers to establish and consistently worked in a team environment while remaining self-motivated and competitive. Takes pride in creating supportive environments and encouraging positive interactions. Proven professional and self-starter with excellent communication skills.

Overview

years of professional experience

Work History

Admissions Advisor

ACE Community College

06.2023 - Current

Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
Increased sales by establishing rapport with clients and identifying their needs.
Worked with financial aid office to verify student's' applications and discuss payment options.

Manager

Quantum Group of Institutes

12.2018 - 12.2022

Created a more consistent hiring process that resulted in higher employee retention rates and fewer applicants
Facilitate meetings to resolve conflict between employees, coworkers and upper management
Help companies implement new policies, including equity and sexual harassment
Manage employee and candidate recruitment
Implement disciplinary measures when necessary.

Sales Manager

Canam Consultants

11.2016 - 12.2018

Reviewed and evaluated prospect data and lead generation techniques, resulting in new sales opportunities
Actively approach targeted business clients (telephone, email, social networks, events, etc.)
Search for new client leads
Manage relationships with existing customers
Conduct market research (analyse competitors, efficiency of sales strategies, etc.)

Branch Manager

Jupiter Study Abroad Consultants

08.2015 - 11.2016

Achieve growth and hit sales targets by successfully managing the sales team
Design and implement a strategic business plan that expands company's customer base and ensure it's strong presence
Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue and expenses reports and realistic forecasts to the management team.

Team Leader

Kangaroo Studies Pvt. Ltd

02.2009 - 07.2015

Develop a strategy the team will use to reach its goal
Provide training to team members
Communicate clear instructions to team members
Listen to team members' feedback
Monitor team members' participation to ensure the training is being put Into use, and also to see if any additional training is needed.

Credit Officer

ICICI Bank Ltd

01.2006 - 10.2008

Reviewing loan requests
Assessing clients' financial status
Evaluating creditworthiness and risks
Contact clients to gather financial data and documentation
Analyze risks and approve or reject loan requests
Set up payment plans
Maintain updated records of loan applications
Follow up with clients about loan renewals
Monitor progress of existing loans.