Tanu Rishi

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Handled customer inquiries and suggestions courteously and professionally.
• Achieved monthly sales target, contributing to company's success and ensuring positive customer experiences.

Maintained accurate records of guest information, payments, and reservations using hotel management software systems.

Provided top-notch customer service to diverse guests, resolving inquiries promptly and courteously.

Resolved guest issues promptly, resulting in positive feedback and return visits.

Actively promoted hotel amenities, upselling room upgrades and packages based on guest preferences.