Tanu Patel

• Accountable for quality assurance for feature which provides customers self serve capability to lock/unlock their card and increase and decrease limit on their card data using mobile app
• Worked closely with stakeholders to develop and implement agreed user requirements

Key Achievements

• Handled feature which is going to create $5.4 million of operational profit after going live and directly provided exemplary customer experience to bank
• Worked on feature which saves customers from unpleasant experience from unnecessary charges imposed by bank in case of TFSA withdrawals ,which boost customer reliability on bank
• Multiple appreciation by SME,BSA and Product owner

Responsibilities Included

• Worked Closely with Product Owner/Partners/BSA in Requirement Planning ,Designing and Execution for different types of Testing
• Driven testing to completion by following test schedules and tracked testing progress throughout
• Conducted Project team status meetings regularly and facilitated test issue resolutions
• Managed software development and integration projects through all phases of project life cycle -analysis,design,development,testing,implementation and post-production support.
• Reviewed Business Requirements,Functional Requirements,Business Strategies and provided feedback and sign-offs
• Developed Test plans and manged development and execution of testcases and tracked identified and tracked defects through JIRA and JTMF
• Performed system integration testing using Postman and validated results in Host CICS screen
• Conditioned input data sets ,Used JCL to submit job and validated output in db2/IMS database using copybooks
• Involved with partners for SIT,End to End testing and resolved any issue by doing daily defect sync calls
• Provided defect and test status reports to project management on daily basis
• Identify scenarios for automation and automated using BDD Framework
• Presented product demo to partners,product owners and higher management
• Worked on multiple tasks and managed and prioritized effectively

• Monitored any production issues and report it to issues management team
• Helping customer resolve their issues and identify issues in the application to increase customer experience

• Accountable for quality assurance for data migration from vintage application to Debt Manager, which is collection recovery tool to automate collection and recovery process of delinquent customers. Worked closely with stakeholders to develop and implement agreed user requirements.

Key Achievements

• Handled migration project which receives £6m debit and credit card customer records on daily basis.
• Excellent stakeholder management skills, dealing with all aspects of daily project management, risks and issues and global stakeholders.

Responsibilities Included

• Worked Closely with Business Analysts/ Product Owner in Requirement Gathering, Analysis, Process Design, Testing and Implementation of overall processes.
• Reviewing Business Requirement, Functional Requirement, Data Mapping document, Architecture Document and proving feedback from testing perspective.
• Lead, Managed, Mentored and Assigned tasks to Manual and Automation testing team, which also includes educating them on Agile Methodology.
• Prepared QA Test Strategy, QA Test Project Plan, Test Exit Report and QA Status report.
• Designed test cases, reviewed and provided sign-off.
• Coordinated testing through the entire Software Agile Scrum Development Life Cycle.
• Participating in Daily stand-up call, Sprint planning and Spring Retrospective meetings and communicate the details related to QA.
• Facilitated Defect Triage meeting and informing Senior Management of Risk/Issues discovered while testing.
• Designed test scripts, Performed GUI, Functional and Regression testing using Selenium IDE.
• Performed the testing of API using SOAP UI for Card Available Funds module.
• Verified database using SQL for all the customer records getting stored in database.
• Coordinated & managed the execution of UAT for complex system changes.

ABN AMRO Access Online Project is a Web-based application that provides Online banking transactions facilities to the corporate clients. This project was developed for ABN AMRO Bank, Netherlands. It mainly consists of 3 main modules

Such as New user Administration, Online Payments Processing and Portal Balance and Transaction reporting. It facilitates the Customer to avail the services such as Managing company's users, Maintaining the Beneficiary and Bank lists in

their language according to ease, personalizing how information appears and allowing the customers to make different online payment types

Key Achievements

• Has come up with the strategy to test the application which can test 100 payments in one go, which reduced 20% of QA budget.
• Has executed 200 testcases in a day which helped project to go live early.
• Excellent communication skills, dealing with all aspects of test management, risks, and issues.

Responsibilities Included

• Analyzed and Reviewed Functional Requirement Document, Business Requirement Document and System Requirement documents.
• Expertise in Designing Test Scenarios and Testcases for complex functionalities.
• Peer reviewed Testcases and Executed Testcases using Quality Center and HP ALM.
• Performed Function testing, GUI Testing, Integration testing, System testing, Sanity testing using Manual testing process.
• Tracked and ensured 100% requirement coverage by Preparing Test Metrics and reviewing it time to time.
• Participated in daily triage meeting to discuss about the status of defect.
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• Co-ordinated offshore and onsite team and resolved any issues.
• Have verified different cash management /payment instructions messages in BAI2 and SWIFT format.
• Used and maintained Share point for managing QA and Test Activities.
• Have done co-ordination with development team, business and other platform teams for End-to-End Strategies.
• Provided weekly status reports to the management on Test Execution.