Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanu Bisht

Server Assistant
Calgary,AB

Summary

At Denny's Restaurants Franchise Association, I excelled in enhancing guest experiences through expert tableside service and guest relations management, significantly boosting satisfaction. My adeptness at wine service and fostering a welcoming atmosphere showcases my blend of hard and soft skills. Achievements include a notable increase in positive customer feedback, underscoring my commitment to excellence in high-volume dining environments.

Overview

3
3
Languages

Work History

Server Assistant

Denny's Restaurants Franchise Association
10.2024 - Current
  • Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted with dining room set up prior to and after service period.
  • Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
  • Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
  • Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
  • Greeted customers warmly to provide exceptional customer service.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
  • Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
  • Proactively addressed potential customer complaints or issues before they escalated, fostering an atmosphere of satisfaction among guests.
  • Ensured timely seating of guests by effectively managing waiting lists and coordinating with the host/hostess team.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
  • Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
  • Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
  • Complied with all food safety and sanitation regulations to reduce restaurant risks.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Supported fast table turnover by taking customer orders and payments accurately and efficiently.
  • Maintained a high level of knowledge about current food safety regulations and applied this expertise in daily tasks to ensure safe dining experiences for all patrons.
  • Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
  • Collaborated with the management team on implementing new policies and procedures aimed at improving overall restaurant efficiency and customer satisfaction.
  • Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
  • Reduced wait times for guests, efficiently relaying messages between kitchen and servers regarding order status.
  • Increased service speed, preparing tables with all necessary utensils and condiments before guest arrival.
  • Maintained hygienic dining area, promptly cleaning tables and chairs after guest departures.
  • Fostered positive dining environment, engaging with guests to ensure satisfaction with meals and service.
  • Improved customer satisfaction with quick and attentive response to inquiries and needs.
  • Bolstered team morale and reduced server workload by efficiently managing dish restocking and silverware polishing tasks.
  • Promoted menu items and specials to guests, contributing to increased sales of featured dishes.
  • Enhanced dining experience by ensuring timely setup and cleanliness of tables.
  • Optimized restaurant flow on busy nights, effectively coordinating with hosts and servers for smooth seating and service.
  • Improved table turnover rates, working diligently to prepare tables for new guests during peak hours.
  • Ensured accurate order fulfillment, assisting servers with double-checking orders before delivery to guests.
  • Maintained cleanliness and order in dining area, setting high standard for guest experience.
  • Ensured seamless dining experiences, swiftly addressing and rectifying any guest concerns or complaints.
  • Streamlined communication, using restaurant software to quickly update servers about table status and guest needs.
  • Streamlined service efficiency, assisting servers with food delivery and urgent customer requests.
  • Promoted welcoming atmosphere, greeting guests upon arrival and assisting with seating arrangements.
  • Facilitated team-oriented environment, assisting in training new server assistants on job duties and restaurant protocols.
  • Contributed to positive guest feedback, attentively filling water glasses and offering bread baskets.
  • Contributed to team meetings with suggestions for service improvements.
  • Supported kitchen staff by expediting food orders to dining area, ensuring hot and fresh service.
  • Enhanced operational efficiency, conducting regular inventory checks of dining essentials and notifying management of low supplies.
  • Processed payments for orders and provided customers with change.
  • Assisted with bussing tables and cleaning up spills.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Arranged tables and chairs for special occasions and events.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Assisted customers with carry-out service.
  • Established rapport with customers by providing friendly and attentive service.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored dining room inventory and replenished as necessary.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Provided attentive service and proactively assessed guest needs.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Offered product samples, answered questions and helped customers find items.
  • Engaged in suggestive selling and other sales techniques.
  • Greeted customers and provided menus upon arrival to dining room.

Education

12 Certified - Science Education

The Doon Grammar School
Dehradun, Bhaniyawala (India)

Skills

Sales expertise

Timeline

Server Assistant

Denny's Restaurants Franchise Association
10.2024 - Current

12 Certified - Science Education

The Doon Grammar School
Tanu BishtServer Assistant