TANU BAHRI
Missanabie,ON
Summary
Driven professional with a proven track record in customer service and inventory management, demonstrated at D-MART SHOPPING CENTRE and other notable employers. Excelled in enhancing customer satisfaction and streamlining operations, leveraging strong communication skills and a commitment to excellence. Achieved significant improvements in efficiency and customer experience through meticulous attention to detail and a proactive approach.
Overview
5
5
years of professional experience
Work History
CASHIER
D-MART SHOPPING CENTRE
MANDI GOBINDGARH, PUNJAB, INDIA
06.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
GENERAL MERCHANDISER
VISHAL MEGA MART
KHANNA
12.2021 - 01.2023
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
BREW MASTER & COFFEE MAKER
Cafe Coffee Day
The Celebration Mall, Khanna, Punjab, India
10.2020 - 07.2021
- Conducted regular equipment maintenance checks, reducing downtime due to malfunctions or repairs.
- Maintained a clean and organized work environment, adhering to health and safety standards.
- Improved overall customer experience by consistently delivering top-notch service and product quality.
- Developed strong rapport with customers through friendly service and personalized beverage recommendations.
TEAM ASSOCIATE
FUN CINEMAS
Pristine Mall, Khanna, Punjab, India
11.2018 - 03.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
Education
Bachelor of Arts - English Literature And Creative Writing
GOBINDGARH PUBLIC COLLEGE
ALOUR, KHANNA, PUNJAB, INDIA07.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Reliability and punctuality
- Written and verbal communication
- Order Taking
- Professionalism and Courtesy
- Inventory Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
CASHIER
D-MART SHOPPING CENTRE
06.2023 - 03.2024
GENERAL MERCHANDISER
VISHAL MEGA MART
12.2021 - 01.2023
BREW MASTER & COFFEE MAKER
Cafe Coffee Day
10.2020 - 07.2021
TEAM ASSOCIATE
FUN CINEMAS
11.2018 - 03.2020
Bachelor of Arts - English Literature And Creative Writing
GOBINDGARH PUBLIC COLLEGE