Tannisha Jones
Surrey,BC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Salesperson
Payless Shoesource
08.2022 - 10.2023
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
Sales Associate
Mega Mart
06.2019 - 08.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
MBA - Business Administration
University Canada West
Vancouver, BC12.2025
Bachelor of Science - Finance
University of The West Indies
Kingston, Jamaica04.2018
Skills
- Customer Engagement
- Cross-selling products and services
- Account Management
- Communication skill
- Customer Relationship Building
- Customer Service
- Customer Relations
- Time management
- Problem solving
- Mathematical skill
Languages
English
Native or Bilingual
Certification
Certificate in the fundamentals of digital marketing from Google Digital Workshop
Timeline
Salesperson
Payless Shoesource
08.2022 - 10.2023
Sales Associate
Mega Mart
06.2019 - 08.2021
MBA - Business Administration
University Canada West
Bachelor of Science - Finance
University of The West Indies
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