Tannis Snyder
Winnipeg,MB
Summary
Dynamic leader with a proven track record at Chicken Delight, enhancing operational efficiency and team performance. Expert in vendor relationships and operations management, I've successfully implemented strategies boosting sales and profitability. Skilled in leadership and problem resolution, my approach has consistently fostered positive environments and achieved significant cost reductions.
Overview
31
31
years of professional experience
1
1
Certification
Work History
General Manager
Chicken Delight
08.2009 - 12.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Head Server
Assiniboia Downs
06.2001 - 08.2004
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
Administrative Coordinator
Winners & HomeSense
06.2001 - 08.2004
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Shift Supervisor
Chicken Delight
09.1997 - 05.2001
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Completed cash and credit card transactions accurately using POS software.
Bartender and Server
Jeffery’s Restaurant and Lounge
10.1993 - 09.1997
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
Kildonan East
Winnipeg, MBSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Labor cost controls
- Team leadership
- Training and development
- Inventory control
- Administrative skills
- Vendor relationships
- Vendor sourcing
- Loss prevention
- Human resources management
Accomplishments
Opened 2 Chicken Delight locations from scratch. Working with engineers and contractors to design store layout and store flow equipment and equipment installation on schedule to meet Grand opening dates.
Languages
English
Full Professional
Certification
- ServSafe Food Handler's Certification
- First Aid Certification
- Microsoft Certified, Dynamics 365 Fundamentals – Microsoft.
Timeline
General Manager
Chicken Delight
08.2009 - 12.2024
Head Server
Assiniboia Downs
06.2001 - 08.2004
Administrative Coordinator
Winners & HomeSense
06.2001 - 08.2004
Shift Supervisor
Chicken Delight
09.1997 - 05.2001
Bartender and Server
Jeffery’s Restaurant and Lounge
10.1993 - 09.1997
- ServSafe Food Handler's Certification
- First Aid Certification
- Microsoft Certified, Dynamics 365 Fundamentals – Microsoft.
High School Diploma -
Kildonan East
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