Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
17
17
years of professional experience
Work History
Restaurant C0-0wner
ROUTE 93 PIZZA MILL LP
01.2016 - 12.2021
Company built in the USA from the ground up.
Applied via US Investor Visa
Employed 6-25 in high season
Financial accounting software
Managed staff schedules and maintained adequate coverage for all shifts.
Identified team weak points and implemented corrective actions to resolve concerns.
Set employee schedules, delegated work, and monitored food quality and service performance.
Developed and implemented comprehensive business plan to maximise restaurant success.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
Managed payroll, daily deposits, and cost controls.
Sole Proprietor
TLC ACCOUNTING
01.2005 - 05.2016
Expanded clientele base using targeted outreach strategies.
Interacted well with customers to build connections and nurture relationships.
Consulted with customers to assess needs and propose optimal solutions.
Utilized project management tools and techniques to effectively plan, execute, monitor, control, and close out projects successfully while meeting or exceeding client expectations.
Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Managed time efficiently in order to complete all tasks within deadlines.
Bookkeeper
SHEPARD RV AND VEHICLE STORAGE
01.2009 - 02.2016
Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Gathered, evaluated and summarized account data in detailed financial reports.
Identified accounting errors when cross-referencing documents and database information.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Catering Associate & Co-Owner
ROCKY MOUNTAIN BBQ CATERING LTD
01.2009 - 01.2013
Successful catering company serving the Alberta area