TANNIEL FORREST
Edmonton,AB
Summary
Hardworking and reliable University student who demonstrates strong work ethic and professional mannerisms at all time during work hours. Dependable employee with excellent interpersonal and communication skills. Strong multitasking skills with excellent workplace focus. Trustworthy and reliable to give excellent customer service to all customers.
Overview
7
7
years of professional experience
Work History
Retail Store Associate
Value Village
09.2019 - Current
- Proactively engage customers and provide excellent service by ascertaining and meeting needs
- Answered questions about store policies and addressed customer concerns.
- Answered incoming calls and responded to all guest inquiries daily
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Adhere to company guidelines and procedure
- Maintain customer satisfaction through superior service
Ride Operator
Galaxyland
09.2016 - 06.2019
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail
- Gave cohesive directions to guests to easily find attractions, restaurants and restrooms
- Checked seatbelts of all riders to maximize safety and minimize risks
- Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies
- Provided physical assistance to visitors getting onto and off rides
- Interacted with multiple guests per day with a friendly, patient manner to deliver a positive and fun experience
Education
High School Diploma -
Jasper Place High School
BA Psychology -
University of Alberta
Skills
- Policy compliance
- Follow Safety procedures
- Great customer service
- Safety assurance
- Great problem-solving skills
- Reliable
Timeline
Retail Store Associate
Value Village
09.2019 - Current
Ride Operator
Galaxyland
09.2016 - 06.2019
High School Diploma -
Jasper Place High School
BA Psychology -
University of Alberta
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