Tanner Jolly
Long Beach
Summary
Dynamic and customer-focused professional with extensive experience at Ma N Pa Grocery, excelling in product knowledge and personalized service. Proven ability to enhance store appearance and foster a welcoming environment, while efficiently managing transactions. Strong team contributor with a commitment to maintaining high standards and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Grocery Clerk
Ma N Pa Grocery
11.2023 - 08.2024
- Maintained a clean, professional store environment by cleaning all types of appliances, sweeping, mopping, and removing trash consistently.
- Prepared meals and served customers efficiently, ensuring high satisfaction and repeat business.
- Sliced deli meats and cheeses accurately according to customer specifications and store standards.
- Stocked shelves and organized merchandise displays for optimal accessibility, rotated products to maintain freshness, and adhered to “first in, first out” procedures.
- Provided personalized customer service by greeting all customers, assisting with locating items, and fostering a welcoming, attentive store atmosphere.
- Operated multiple POS systems, including registers without scanners, card readers, and store credit accounts, handling cash and transactions with high accuracy.
- Assisted customers with heavy or bulk items, bagging purchases, and completing transactions efficiently.
- Managed multiple responsibilities per shift in a small team environment, demonstrating strong multitasking, time management, and problem-solving skills.
Sailing Instructor
Alamitos Bay Yacht Club
06.2022 - 08.2022
- Maintained full safety and boating credentials.
- Promoted program via social media and at community events.
- Documented daily class attendance, performance, weather, and other key details.
- Completed pre- and post-season maintenance on boats and equipment.
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
- Facilitated learning of various self-enrichment topics through detailed lesson plans.
Dishwasher
Alamitos Bay Yacht Club
03.2022 - 06.2022
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Stepped into additional roles during busy times to boost coverage of important roles.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Education
High School Diploma -
Wilson High School
Long Beach, CA06-2024
Skills
- Product knowledge
- Team contribution
- Cashier experience
- Store appearance
- Customer service
Timeline
Grocery Clerk
Ma N Pa Grocery
11.2023 - 08.2024
Sailing Instructor
Alamitos Bay Yacht Club
06.2022 - 08.2022
Dishwasher
Alamitos Bay Yacht Club
03.2022 - 06.2022
High School Diploma -
Wilson High School
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