Looking to utilize my professional and interpersonal experience in a customer focused environment where I can be apart of a team looking to provide memorable customer experiences.
Overview
14
14
years of professional experience
Work History
Project Geologist
Equity Exploration Consultants
02.2022 - 05.2024
Accurately plan, organize, execute, and oversee all exploration activities for potential copper, zinc, gold and lithium mines in British Columbia, the Northwest Territories, and Ontario.
Produce daily and weekly reports for clients and internal stakeholders by providing accurate updates on technical and administrative progress encompassing all aspects of the project.
Planning and modifying drill hole plans for up to 5 drills and 2 helicopters by completing real-time updates and interpretation of data outputs to improve drill and helicopter efficiency and optimization.
Effectively conducted project management of remote camps made up of ~60 staff, contractors and Indigenous representatives, which involves creating daily deliverables for staff, coordinating contactors, conducting health and safety meetings, completing health and safety inspections, and ensuring the completion of all operations in a timely manner.
Accurately create and maintain multi-million-dollar project budgets by tracking project expenditures including contractor and staff daily rates, fuel burn consumption, supply orders, helicopter operating time and heavy equipment and drill operation.
Complete data input, manipulation, and interpretation of geological and geophysical data using Microsoft Excel, Access, ESRI ArcGIS, ArcMap and others. In addition to completing QA/QC all geological data taken at the site.
Server
Jack Astor's Bar & Grill
09.2019 - 11.2020
Set positive tone for entire dining experience as first point of contact for incoming guests.
Cultivated warm relationships with regular customers.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Barista
The Alley
09.2019 - 12.2020
Controlled line and crowd with quick, efficient service.
Trained new employees, sharing knowledge and expertise of teas and merchandise.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cashier
Real Canadian Superstore
01.2010 - 09.2012
Worked flexible schedule and extra shifts to meet business needs.
Greeted customers entering store and responded promptly to customer needs.
Answered questions about store policies and addressed customer concerns.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Earth And Atmospheric Sciences
University of Alberta
Edmonton, AB
04-2017
Skills
Customer Service
Project Management
Team Leadership
Returns processing
Customer Assistance
Product Recommendations
Payment Collection
Product restocking
Cash Handling
Complex Problem-Solving
Guest Engagement
Order delivery practices
Order Management
Expense Tracking
Languages
English
Native or Bilingual
Timeline
Project Geologist
Equity Exploration Consultants
02.2022 - 05.2024
Server
Jack Astor's Bar & Grill
09.2019 - 11.2020
Barista
The Alley
09.2019 - 12.2020
Cashier
Real Canadian Superstore
01.2010 - 09.2012
Bachelor of Science - Earth And Atmospheric Sciences
University of Alberta
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