Tanner James
Kingston,Canada
Summary
Hotel professional with proven track record in driving revenue and enhancing customer relationships. Skilled in coordinating sales activities, managing client accounts, and supporting sales teams to achieve targets.
Known for strong teamwork, adaptability, and delivering consistent results in dynamic environments.
Expertise includes client and co-worker relationship building, sales reporting, and problem-solving.
Overview
2026
2026
years of professional experience
Work History
Sales Coordinator
Holiday Inn Kingston Waterfront
06.2023 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Assisted finance team with billing and labour reporting. Working with the Controller to complete hotel departments labour tracking, familiar with UKG
- Served as a liaison between internal departments such as Front Desk, F&B Departments and finance, ensuring seamless end-to-end management of client accounts.
- Organized promotional events and interacted with community to increase sales volume.
- Worked with all staff from all departments to ensure seamless events happening at the hotel
Manager on Duty
Holiday inn Kingston Waterfront
- Responsible for overall guest experience
- Oversee staff and work towards a positive working environment
- Set standards for staff while working on the front desk
- Responsible for all front desk procedures and policies
- Accountable for effectively handling cash and accounting duties
- Effective communicator with other staff and departments in hotel
Guest Services Representative
Holiday inn Kingston Waterfront
- Responsible for creating a welcoming environment for the guest
- Thorough understanding of OPERA systems as well as proper credit and cash handling responsibilities
- Brand ambassador, knowledgeable about the Holiday Inn, its amenities and services we provide
- Experienced with phone call reservation as well as interacting with guests
- Promoting the brand as well as using social techniques to sell the brand experience to guest
Educational Assistant
Algonquin Lakeshore Catholic School Board
01.2015 - 01.2017
- Ability to detect students' learning difficulties and intervene effectively
- Assisted the classroom teacher in the delivery of education curriculum
- Variety of educational support duties including classroom and lesson preparation
After School Coordinator
Hastings and Prince Edward County School Board
01.2012 - 01.2015
- Ensuring sufficient supplies for program delivery
- Parental and staff outreach to ensure effective communication about program logistics
- Scheduling and coordination of events and student movements
Humanitarian Volunteer
St. Lawrence College
03.2012 - 05.2012
- Lived in Kenya from March to May 2012 to assist in the construction of a new hospital
- Volunteer experience at various local orphanages; provided medical care as needed
Education
Ontario College Advanced Diploma -
St. Lawrence College
01.2012
Ontario Secondary School Diploma -
St. Paul Catholic Secondary School
01.2009
Skills
- Customer service focus
- Sales and marketing
- Staff training and development
- Scheduling proficiency
- Budgeting expertise
- Goal oriented
- Training and mentoring
- Payroll administration
Training And Education
- Ontario College Advanced Diploma, St. Lawrence College, 05/01/12
- Ontario Secondary School Diploma, St. Paul Catholic Secondary School, 05/01/09
Profile Of Skills
- Experience in general labour, shipping, and receiving
- International humanitarian aid volunteer experience
- Ontario College Advanced Diploma in Child and Youth work
- Scheduling and logistical coordination experience
- Rapport building and relationship developer
Languages
English
Timeline
Sales Coordinator
Holiday Inn Kingston Waterfront
06.2023 - Current
Educational Assistant
Algonquin Lakeshore Catholic School Board
01.2015 - 01.2017
Humanitarian Volunteer
St. Lawrence College
03.2012 - 05.2012
After School Coordinator
Hastings and Prince Edward County School Board
01.2012 - 01.2015
Ontario Secondary School Diploma -
St. Paul Catholic Secondary School
Manager on Duty
Holiday inn Kingston Waterfront
Guest Services Representative
Holiday inn Kingston Waterfront
Ontario College Advanced Diploma -
St. Lawrence College
Similar Profiles
Erin FinucanErin Finucan
Director of Sales and Marketing at Holiday Inn Kingston WaterfrontDirector of Sales and Marketing at Holiday Inn Kingston Waterfront
Kora PopovicKora Popovic
House Cleaner at Holiday Inn Peterborough-WaterfrontHouse Cleaner at Holiday Inn Peterborough-Waterfront
Steve AdamsSteve Adams
Sales and Marketing Manager at Holiday Inn Peterborough-WaterfrontSales and Marketing Manager at Holiday Inn Peterborough-Waterfront