Tanner Ghent
Lake Elsinore
Summary
Detail-oriented and versatile professional with experience in administrative support and HVAC service. Proven ability to manage office operations, schedule service calls, and provide exceptional customer service, while also skilled in diagnosing, repairing, and maintaining HVAC systems. Strong multitasking and organizational skills, with a track record of improving workflow efficiency and ensuring timely service delivery. Adept at using industry software, maintaining accurate records, and fostering positive client relationships. Reliable, safety-conscious, and committed to excellence in both office and field environments.
Overview
3
3
years of professional experience
Work History
Service Technician/Administrative Assistant
Right Climate Inc.
06.2023 - Current
-HVAC Service Technician
- Explained diagnostic findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Performed routine maintenance on HVAC equipment to ensure the longevity of equipment.
-Administrative Assistant
- Create and present to customers detailed estimates for repairs needed/recommendations.
- Assist Technicians in performing detailed diagnostic.
- Negotiated with vendors for parts procurement, achieving cost savings while maintaining high-quality standards.
Assistant Store Manager
Hot Topic
04.2022 - 06.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Education
Certificate - HVAC
UEI College
Riverside, CA06-2023
High School Diploma -
Temescal Canyon High School
Lake Elsinore, CA06-2022
Skills
- Installation and repair
- Customer service
- EPA Certified
- OSHA 10
- Leadership skills
- Budget management
- Excel experience
- Proficient in Outlook
Timeline
Service Technician/Administrative Assistant
Right Climate Inc.
06.2023 - Current
Assistant Store Manager
Hot Topic
04.2022 - 06.2023
Certificate - HVAC
UEI College
High School Diploma -
Temescal Canyon High School
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