Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Customer-focused associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Board Member
Peel Cheshire Homes (Brampton) Inc.
Brampton, Ontario
10.2024 - Current
Facilitated communication between board members during decision-making processes.
Ensured that all legal requirements were met according to local laws and regulations.
Engaged in public relations activities to promote company mission, vision, values, products, services, and brand image.
Chairman of the Board
Kitchener 2051 Community Working Group
Kitchener, Ontario
07.2024 - Current
Actively participated in strategic planning sessions to identify opportunities for growth and improvement within the organization.
Actively working with various stakeholders to help recreate the official plan for the city of Kitchener
Prepared agendas for board meetings, ensuring that all necessary materials were available for review.
Research Assistant
Wilfrid Laurier University
Waterloo, Ontario
09.2023 - 08.2024
Created detailed summaries of existing studies for use in further investigations.
Prepared comprehensive reports summarizing research findings.
Assisted in the design and implementation of experimental protocols.
Commercial Cleaner
ATR Maintenance Services
Waterloo, Ontario
11.2022 - 03.2023
Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
Washed windows, walls, and ceilings to ensure a clean environment for customers.
Removed trash from bins and conducted maintenance on compactor garbage chutes as needed
Overnight Personal Shopper
Loblaws Inc
Waterloo, Ontario
10.2021 - 04.2022
Organized clothing racks, shelves, and displays in the store according to size, color, and style.
Fulfilled customer orders by selecting items that met their individual needs and preferences.
Updated item descriptions in computer system for accurate tracking of stock levels.
Dietary Aide
Elm Services
Stratford, Ontario
07.2017 - 03.2020
Provided assistance with meal setup, serving, and clean up as needed.
Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
Education
Bachelor of Arts - Community Psychology
Wilfrid Laurier University
Waterloo, ON
12-2026
Micro Credential - Modern Board Governance
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None
04-2024
High School Diploma -
Stratford Central Secondary School
Stratford, ON
06-2020
Accomplishments
Recipient of the 2019 Ontario Volunteer Service Award
Nominated Best Global Social Justice Leader of 2025
Published 3 books, and co-authored one bestselling book
Accomplished TEDx speaker
Certification
Ontario Security Guard License
Red Cross Emergency First Aid CPR/AED Class C
Certified Associate in Project Management Certification
Smart Serve
Can-Sell
Affiliations
A seasoned sales professional with 6+ years of experience in retail, finance, and fundraising
References
References available upon request.
Timeline
Board Member
Peel Cheshire Homes (Brampton) Inc.
10.2024 - Current
Chairman of the Board
Kitchener 2051 Community Working Group
07.2024 - Current
Research Assistant
Wilfrid Laurier University
09.2023 - 08.2024
Commercial Cleaner
ATR Maintenance Services
11.2022 - 03.2023
Overnight Personal Shopper
Loblaws Inc
10.2021 - 04.2022
Dietary Aide
Elm Services
07.2017 - 03.2020
Bachelor of Arts - Community Psychology
Wilfrid Laurier University
Micro Credential - Modern Board Governance
Conestoga College Institute of Technology And Advanced Learning