Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
References
Publications
Awards
Timeline
Generic
TANNER BERGSMA

TANNER BERGSMA

Waterloo,Canada

Summary

Results-oriented professional with a proven track record at Wilfrid Laurier University, excelling in problem-solving and persuasive communication. Expertise in implementing strategic fundraising campaigns and enhancing research projects through innovative solutions. Skilled in team building and operations leadership, committed to delivering exceptional customer service and achieving goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Independent Contractor

Freelance
Waterloo, Ontario
04.2024 - Current
  • Built successful partnerships with other businesses in related industries.
  • Prepared reports detailing progress against established goals and objectives.

Student Fundraiser

Wilfrid Laurier University
Waterloo, Canada
09.2023 - 04.2024
  • Worked closely with the development staff to ensure all deadlines were met in a timely fashion
  • Provided excellent customer service while responding promptly to inquiries from potential donors
  • Implemented successful fundraising campaigns by creating appealing materials, setting goals, and tracking progress

Student Research Assistant

Wilfrid Laurier University
09.2022 - 08.2023
  • Acquired expertise in online search engines to locate relevant information quickly
  • Developed strong communication skills through researching and writing for a variety of projects
  • Employed creativity when developing innovative solutions to research challenges

Store Cleaner

Swarovski Crystals
Kitchener, Canada
08.2021 - 06.2023
  • Reported any maintenance issues or damages to supervisor promptly
  • Provided excellent customer service by responding quickly to requests for assistance in cleaning tasks or special projects
  • Followed all safety regulations while performing duties

Online Personal Shopper

Zehrs
Waterloo, Canada
10.2022 - 05.2023
  • Performed quality assurance checks on all outgoing orders before they were shipped out
  • Maintained accurate records of customer orders and delivery status to ensure timely fulfillment
  • Responsible for ensuring that all orders are properly packaged prior to shipping out

Manager of Operations

Blue Skies Duct Cleaning Services
Waterloo, Canada
07.2021 - 10.2022
  • Managed daily operations of the organization, including directing personnel, budgeting, planning, organizing and scheduling activities
  • Established work schedules, ensuring job tasks were effectively assigned and completed properly
  • Maintained professional working relationships and promoted open lines of communication with staff

Lead Dietary Aide

Cedarcroft Place Retirement Residence
Stratford, Canada
06.2017 - 11.2020
  • Collaborated with other departments to ensure customer satisfaction
  • Developed menus that met nutritional requirements for all residents
  • Ensured compliance with health regulations related to sanitation, safety, and proper food handling

Education

Bachelor of Arts (B.A.) - Community Psychology Major, Entrepreneurship minor

Wilfrid Laurier University
04.2026

Micro Credential - Nonprofit Board Governance

Conestoga College
Kitchener
04.2024

High School Diploma - Concentration in Business

Stratford Central Secondary School
06.2020

Skills

  • Problem-solving
  • Organizational skills
  • Customer service
  • Persuasive communication
  • Strategic thinking
  • Team building
  • Operations leadership

Certification

  • First Aid / CPR AED
  • CLASS A Full G Class License with clean drivers abstract
  • Micro-Credential: Board Governance
  • Safe Food Handling Certificate
  • WHMIS Certificate

Volunteer Experience

  • Founder / Executive Director, Hearts Healing Humanity, Kitchener, ON, 09/01/23, Present, Developed and maintained company's vision, mission statement and strategic plan., Built strong relationships with customers by providing exceptional service throughout the entire customer journey., Pursued networking events, trade shows and industry-related meetings to increase brand awareness.
  • Reading Buddy, Stratford Public Library, Stratford, ON, 09/01/16, 12/31/21, Identified areas of improvement for each student's reading skills and developed an action plan accordingly., Collaborated with parents, teachers, administrators, and other stakeholders to ensure successful progress of assigned students., Developed strategies to help struggling readers build confidence in their abilities.
  • Volunteer, United Way, Stratford, ON, 09/01/16, 06/30/19

References

  • Brittany Russell, Wilfrid Laurier University, Development Officer, Leadership Giving, Supervisor, brussell@wlu.ca
  • Stephen Orr, Uptown Printing Inc., President, Business Partner, (519) 574-0076, steve.orr@uptownprinting.com
  • Dr. Narine Sookram, Carribean Dreams Inc., Director, Supervisor, mcnarine@rogers.com

Publications

The Bridge Between Light and Darkness

From The Bottom Up

Awards

  • Ontario Volunteer Service Award
  • Community Service Award: Overcoming Barriers Against All Odds
  • Business Certification Award
  • Optimist Scholarship
  • The Co-Operators 'A Better Place For You' Award

Timeline

Independent Contractor

Freelance
04.2024 - Current

Student Fundraiser

Wilfrid Laurier University
09.2023 - 04.2024

Online Personal Shopper

Zehrs
10.2022 - 05.2023

Student Research Assistant

Wilfrid Laurier University
09.2022 - 08.2023

Store Cleaner

Swarovski Crystals
08.2021 - 06.2023

Manager of Operations

Blue Skies Duct Cleaning Services
07.2021 - 10.2022

Lead Dietary Aide

Cedarcroft Place Retirement Residence
06.2017 - 11.2020

Bachelor of Arts (B.A.) - Community Psychology Major, Entrepreneurship minor

Wilfrid Laurier University

Micro Credential - Nonprofit Board Governance

Conestoga College

High School Diploma - Concentration in Business

Stratford Central Secondary School
TANNER BERGSMA