Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tannaz Torkaman

Montréal

Summary

Program Operations Manager with hands-on experience leading the operational coordination of a multi-million-dollar sustainable aviation program. Proven track record in managing project portfolios, supporting project evaluations, streamlining funding workflows, and improving operational efficiency. Skilled in building strong relationships with academic institutions, SMEs, and industry partners to promote collaborative initiatives. Adept at creating templates, optimizing CRM systems, managing claim submissions, and ensuring alignment with strategic program goals. Known for a proactive, solution-oriented approach and the ability to bridge communication between directors, project managers, and external stakeholders.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Program Operation Manager

INSAT
03.2025 - Current
  • Led operational management of a multi-million-dollar sustainable aviation funding program, acting as the key link between directors, project portfolio managers, and external stakeholders.
  • Oversaw strategic coordination of funded projects by monitoring proposal evaluation, project selection, onboarding, and progress reporting, ensuring alignment with organizational objectives.
  • Developed and optimized processes for project evaluation, claim submission, and partner communication, resulting in improved efficiency and clarity across cross-functional teams.
  • Served as primary liaison for universities, SMEs, and OEM partners, promoting the INSAT program and fostering collaborations across Atlantic Canada and beyond.
  • Created standardized templates for progress reports, decision letters, and evaluation rubrics to streamline internal workflows and enhance reporting consistency.
  • Supported directors and selection committees by managing meeting coordination, documentation, and follow-ups, enabling informed and timely decision-making.
  • Refined CRM and data management practices by identifying needs, setting up system configurations, and ensuring seamless integration with financial reporting tools.

Program Portfolio Manager

INSAT
08.2024 - 03.2025
  • Managed a diverse portfolio of funded projects under the sustainable aviation initiative, tracking project progress, deliverables, and partner contributions against established milestones.
  • Acted as the main point of contact for project partners, answering inquiries, facilitating communication, and ensuring compliance with program requirements.
  • Contributed to the refinement of operational processes, including the development of tools for project evaluation, progress reporting, and partner onboarding.
  • Facilitated outreach efforts to new project partners, helping to expand the program’s network and strengthen regional collaborations in sustainable aviation

Project Manager

FemTherapeutics
11.2022 - 08.2024
  • Led cross-functional task management, ensuring coordination between engineering, clinical, and quality teams to meet project timelines for a Class II medical device.
  • Supported technical development efforts, including assisting with 3D printing, injection molding, and simulation activities to optimize product design and performance.
  • Monitored quality activities in alignment with ISO 13485 standards, supporting the establishment of the Quality Management System (QMS) and ensuring documentation compliance.
  • Contributed to clinical study planning by tracking deliverables, preparing documentation, and coordinating timelines between internal teams and external clinical partners.
  • Conducted patent research and competitive analysis to support intellectual property strategies and product positioning.
  • Developed onboarding materials and conducted training sessions for new technical team members, improving onboarding efficiency and knowledge transfer.
  • Troubleshooted technical platform access, including managing 3DExperience (Dassault Systèmes) for internal teams and creating user guidance materials.
  • Collaborated on SR&ED (Scientific Research and Experimental Development) documentation, ensuring accurate time-tracking and project eligibility reporting for R&D tax credits.

Education

Master of Science - Mechanical Engineering

Concordia University
Montreal, None
11-2022

Master of Science - Mechanical Engineering

Beheshti University
Tehran, Iran
10-2019

Skills

  • Program and project Management
  • Process Improvement
  • Stakeholder Engagement
  • Cross-Functional Coordination
  • CRM System Management (Zoho CRM setup and optimization)
  • Collaborative Team Player
  • Independent and Self-Directed Worker
  • Microsoft Office Suite (Word, Excel, PowerPoint)

Languages

English
Native or Bilingual

Certification

  • Foundations of Project Management, Google - March 2024
  • Project Initiation: Starting a Successful Project, Google, April 2024
  • Project Planning: Putting It All Together, Google, June 2024
  • Project Execution: Running the Project, Google, April 2025

Timeline

Program Operation Manager

INSAT
03.2025 - Current

Program Portfolio Manager

INSAT
08.2024 - 03.2025

Project Manager

FemTherapeutics
11.2022 - 08.2024

Master of Science - Mechanical Engineering

Concordia University

Master of Science - Mechanical Engineering

Beheshti University

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Tannaz Torkaman