Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tannaz Sharifi

North York,Ontario

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

12
12
years of professional experience

Work History

Assistant Store Manager

Dollarama
04.2020 - Current


  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions..
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.


Sales Associate

Papyrus
04.2019 - 02.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Flight Attendant

Iran Air
03.2015 - 01.2019

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  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Flight Attendant

Zagros Airlines
02.2014 - 05.2014
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.

Medical Receptionist

Dr's Abazari Office
07.2012 - 04.2013
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Education

Physiotherapy And Occupational Therapy Assistant

Anderson College
North York
02.2025

Bachelor of Science - Industrial Management

University of Science And Art
Iran ,Yazd
04.2013

Skills

  • CustomerService and Engagement
  • Retail Operations
  • Staff Training and Development
  • Problem-solving abilities
  • Critical Thinking
  • Microsoft Office
  • Medical Terminology

Languages

English
Professional Working
Persian
Native or Bilingual

Timeline

Assistant Store Manager

Dollarama
04.2020 - Current

Sales Associate

Papyrus
04.2019 - 02.2020

Flight Attendant

Iran Air
03.2015 - 01.2019

Flight Attendant

Zagros Airlines
02.2014 - 05.2014

Medical Receptionist

Dr's Abazari Office
07.2012 - 04.2013

Physiotherapy And Occupational Therapy Assistant

Anderson College

Bachelor of Science - Industrial Management

University of Science And Art
Tannaz Sharifi