Tanna Harrington
Bay Point
Summary
Skilled DME Technician with a proven track record at Jiva Health, enhancing patient outcomes through effective equipment maintenance and education. Excelled in teamwork and problem-solving, significantly reducing equipment failures. Demonstrated reliability and equipment troubleshooting expertise, achieving high customer service standards and compliance with industry regulations.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
DME Technician
Jiva Health
03.2022 - 01.2025
- Implemented preventative maintenance schedules, significantly reducing instances of equipment failure or malfunction.
- Facilitated smooth communication between staff members, fostering a cohesive work environment that prioritized patient care.
- Educated patients and caregivers on proper use, cleaning, and storage of various DME items, reducing misuse incidents.
- Continuously updated knowledge on industry trends and regulations to ensure compliance with all relevant standards and guidelines.
- Documented patient outcomes
- Conducted thorough assessments of each patient''s needs
- before recommending suitable products or modifications to existing equipment, leading to better overall outcomes.
- Achieved high-quality customer service through prompt response to inquiries and concerns regarding DME products or services.
- Improved patient satisfaction by providing accurate and timely delivery of DME equipment.
- Maintained safe work environment and adhered to privacy regulations.
- Documented information regarding installations, repairs and inventory checks.
- Demonstrated correct operation, care and calibration to on-site medical personnel.
- Scheduled pt appointments through epic and other EMR system's
Medical Assistant Manager
California Center for Sleep Disorders
08.2018 - 03.2022
- Coordinated timely referrals to specialists when necessary, ensuring continuity of care for patients with complex conditions.
- Conducted performance evaluations of medical assistants, fostering professional growth and development.
- Reduced patient wait times by implementing efficient scheduling practices for medical assistants.
- Optimized appointment scheduling processes, effectively reducing wait times while maintaining quality care standards.
- Collaborated with physicians to develop effective patient care plans, resulting in improved patient outcomes.
- Enhanced patient care by streamlining medical assistant tasks and improving daily workflow.
- Improved communication between clinical staff, facilitating seamless coordination of care for patients.
- Called and faxed pharmacies to submit prescriptions and refills.
- Answer phones ,scheduled appointments
- EMR experience with Epic,Athena, and Brightree
Medical Assistant
Lifelong Urgent Care
06.2018 - 08.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Education
Medical Assistant Certificate - Medical Assistant
Carrington College
Pleasant Hill, CA06-2018
Medical Assistant Certificate - Medical Assistant
Boston Reed
Concord, CA06-1998
High School Diploma -
Antioch High School
Antioch, CA06-1998
Skills
- Device installation
- Equipment troubleshooting
- Sterilization techniques
- Teamwork
- Customer service
- Time management
- Problem-solving
- Equipment assembly
- Multitasking
- Reliability
- Computer skills
- Medical equipment maintenance
Timeline
DME Technician
Jiva Health
03.2022 - 01.2025
Medical Assistant Manager
California Center for Sleep Disorders
08.2018 - 03.2022
Medical Assistant
Lifelong Urgent Care
06.2018 - 08.2018
Medical Assistant Certificate - Medical Assistant
Carrington College
Medical Assistant Certificate - Medical Assistant
Boston Reed
High School Diploma -
Antioch High School
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