Summary
Overview
Work History
Education
Skills
Certification
TECHNICAL SKILLS
CORE COMPETENCIES
Timeline
background-images
Tan Khuong Nguyen

Tan Khuong Nguyen

Montreal,Canada

Summary

Experienced IT leader with over 20 years of experience in ERP implementation, application support, IT infrastructure, and cross-functional operations. Skilled in managing critical production systems, resolving incidents, and improving system reliability. Strong track record of leading system deployments, managing multimillion-dollar budgets, and supporting cross-functional teams. Fluent in English and Vietnamese, with strong reading and writing skills in French.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Inventory Optimization & ERP Manager

Les Aliments KIM PHAT Inc.
01.2025 - Current
  • Inventory Accuracy Management & Improvement
  • Inventory Management & Stock Optimization
  • Process Enhancement & Sage 300 System Improvements
  • Reporting & Decision Support
  • Provided day-to-day technical support for end users at the warehouse, including troubleshooting network issues, printers, and ERP access
  • Ensured stability of local infrastructure (routers, switches, Wi-Fi, workstations) to support operational continuity
  • Coordinated with external vendors for hardware repairs and system upgrades as needed.

CIO

HSM INNOVATION
12.2022 - 12.2024
  • Established IT governance and drove digital transformation across R&D, infrastructure, and software delivery.
  • Built and led the software development team, overseeing architecture, security, and QA practices.
  • Set up DevOps practices, CI/CD pipelines, and guided enterprise-level architecture decisions.
  • Aligned IT strategy with business vision to support innovation, cost control, and operational excellence.
  • Managing the products, software architect, and database security, and administrating the technological quality assurance.

IT Manager

AEON VIETNAM
11.2017 - 09.2022
  • Directed nationwide SAP and POS deployments across 20+ retail locations.
  • Migrated ERP infrastructure from Malaysia to Vietnam and led full-scale upgrade to SAP S/4HANA.
  • Supervised IT systems for new store openings including hardware, software, and surveillance.
  • Managed a cross-functional team of over 50 IT professionals.
  • Oversaw IT budget exceeding $1M/year; led a $2M SAP transformation project.
  • Ensured infrastructure reliability, system compliance, and user support.

Implementation Manager

DEQUA VIETNAM (with Srishti India)
03.2012 - 10.2017
  • Led the deployment of a hospital ERP (PARAS) for EMR, lab tests, doctor’s prescriptions, and bed management.
  • Served as liaison between Vietnamese hospitals and Indian developers to localize features and adapt workflows.
  • Worked with department heads and physicians to configure modules and deliver staff training.
  • Oversaw system testing, UAT, and implementation across multiple departments.

Assistant to Chief Risk Officer

AN BINH BANK (ABBANK)
03.2011 - 03.2012
  • Assisted in preparing internal risk and compliance reports.
  • Coordinated financial reporting and risk evaluations across departments.
  • Supported strategic planning and executive communication.

Client Support Manager

SS&C Technology
08.2009 - 03.2011
  • Worked on behalf of DSTI, an SS&C Technology affiliate.
  • Supported Hi-Portfolio fund systems for Dragon Capital and Vina Capital.
  • Facilitated HOSE trading integration for Sacombank Securities.
  • Diagnosed software issues and coordinated escalations with Thailand-based team.
  • Maintained SLA compliance through effective client communication.

Solution Manager

FUJITSU VIETNAM LIMITED
10.2001 - 07.2009
  • Led deployment of ERP and HR systems (Glovia, EZ-Manage) for manufacturing and healthcare.
  • Conducted system analysis, customization, and full lifecycle support.
  • Delivered end-user training and post-implementation technical support.

Education

Executive MBA - Banking & Finance

UAS NW Switzerland

B.Eng - Information Technology

Hong Bang University

B.A - English Linguistics

University of Social Sciences and Humanities

Skills

  • Systems: Windows Server, VMware, Active Directory, Veeam, Bitdefender
  • Tools: Sage 300, SAP, Power BI, Excel (Advanced), Crystal Reports
  • Scripting: PowerShell, SQL, VBA, Python (basic)
  • Platforms: ServiceNow, Asana, Jira
  • Languages: English (Fluent), Vietnamese (Native), French (Reading/Writing – Good, Speaking – Basic)

Certification

  • Certifications: PRINCE2, MCSA 2012, CCNA, VMware vSphere 6
  • Cisco Certified Network Associate (CCNA) – expired, previously certified
  • Microsoft Certified Solutions Expert (MCSE) – expired, previously certified

TECHNICAL SKILLS

Languages: English (Fluent), Vietnamese (Native), French (Reading/Writing – Good, Speaking – Basic)

CORE COMPETENCIES

  • ERP & Application Support (SAP S/4HANA, Sage 300, HRIS)
  • Incident Management & Root Cause Analysis
  • Process Automation & Reporting (Power BI, Excel Advanced)
  • IT Infrastructure (Windows Server, VMware, Networking)
  • Healthcare, Retail & Financial Systems Support
  • Team Leadership & Budget Oversight ($1M+ annually)
  • User Training, Cross-Functional Collaboration
  • Scripting (PowerShell, SQL, VBA; Python – learning)

Timeline

Inventory Optimization & ERP Manager

Les Aliments KIM PHAT Inc.
01.2025 - Current

CIO

HSM INNOVATION
12.2022 - 12.2024

IT Manager

AEON VIETNAM
11.2017 - 09.2022

Implementation Manager

DEQUA VIETNAM (with Srishti India)
03.2012 - 10.2017

Assistant to Chief Risk Officer

AN BINH BANK (ABBANK)
03.2011 - 03.2012

Client Support Manager

SS&C Technology
08.2009 - 03.2011

Solution Manager

FUJITSU VIETNAM LIMITED
10.2001 - 07.2009

B.Eng - Information Technology

Hong Bang University

B.A - English Linguistics

University of Social Sciences and Humanities

Executive MBA - Banking & Finance

UAS NW Switzerland

Similar Profiles

CREATE PROFILE
Tan Khuong Nguyen