Sukhraj Khangura
Abbotsford,BC
Summary
Proven Security Officer with a track record of enhancing safety and customer satisfaction at Blue Sea Acrylic LTD. Skilled in CCTV monitoring and complex problem-solving, adept at incident reporting and providing courteous assistance. Increased loyalty through effective dispute resolution, demonstrating detail-oriented surveillance and staff management capabilities.
Overview
5
5
years of professional experience
Work History
Security Officer
Blue Sea Acrylic LTD
02.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Receptionist
Pro Woodwork LTD
03.2021 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Customer Service Representative
Hertz
05.2019 - 02.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
No Degree - Security Officer
Justice Institute of British Columbia
New Westminster, BC02.2024
High School Diploma -
Abbotsford Traditional Senior Secondary
Abbotsford, BC06.2014
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Monitoring
- Detail Oriented
- Surveillance
- Complex Problem-Solving
Languages
English
Full Professional
Punjabi
Full Professional
Timeline
Security Officer
Blue Sea Acrylic LTD
02.2024 - Current
Receptionist
Pro Woodwork LTD
03.2021 - 05.2023
Customer Service Representative
Hertz
05.2019 - 02.2020
No Degree - Security Officer
Justice Institute of British Columbia
High School Diploma -
Abbotsford Traditional Senior Secondary
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