Tanjib Riasat
Calgary,AB
Summary
Team player with a keen attention to detail and good leadership abilities, and possessing the skill to manage several tasks at once with excellent accuracy.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Retail Sales Associate
H&M
CF Chinook Centre, Calgary, AB
02.2023 - Current
- Thrived in a high-pressure, fast-paced environment, efficiently managing large crowds and peak busy seasons with success.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Collaborated closely with team members to accomplish tasks, gaining valuable insights and learning from the collective experience.
Stock/Store Operations Coordinator
Urban Barn
Heritage, Calgary, AB
11.2022 - 01.2023
- Managed and received stocks
- Arranged inventory on main floor and backroom
- Welcomed and assisted customers with their concerns
- Successfully dealt with E-commerce orders, and store pickups
- Experience with SAP and inventory management
- Worked with loss prevention in monitoring shopper behaviour
Retail Sales Associate
Computer Village Chattogram
Chattogram, Bangladesh
02.2021 - 08.2022
- Provided exceptional customer service, which boosted number of repeat customers
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Increased sales by 15 %, used POS system to process sales, returns, online orders and gift card activations
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Helped customers complete purchases, locate items and join reward programs
Education
Bachelor of Science - Computer Science
University of Calgary
Calgary, AB 09.2022 - Current
High School Diploma -
Cantonment English School & College
07.2019 - 02.2022
Secondary School Certificate - Science
Chittagong Grammar School
01.2011 - 05.2019
Skills
Customer Service
Microsoft applications proficiency
Product promotions
Stocking and replenishing
Retail store support
POS systems expert
Inventory management
Retail materials management
Customer Service
Languages
English
Hindi
Urdu
Bengali
Timeline
Retail Sales Associate
H&M
02.2023 - Current
Stock/Store Operations Coordinator
Urban Barn
11.2022 - 01.2023
Bachelor of Science - Computer Science
University of Calgary
09.2022 - Current
Retail Sales Associate
Computer Village Chattogram
02.2021 - 08.2022
High School Diploma -
Cantonment English School & College
07.2019 - 02.2022
Secondary School Certificate - Science
Chittagong Grammar School
01.2011 - 05.2019