Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Receptionist

Tanja

Knezevic,CA

Summary

Proactive and devoted assistant manager adept at collaborating closely with the manager/executive and assuming responsibilities of managing daily activities, directing operations and supervising staff in order to assist in actualizing firm's aspirations, short term initiatives and long term goals and objectives.

Overview

11
11
years of professional experience

Work History

Receptionist

Image
03.2021 - Current
  • Scheduled all appointments for the customers
  • Monitored the phone calls and answered any enquiries about the services of the salon
  • Ensured that the salon is clean at all times
  • Administered all payments for the processes and maintained a record of the same
  • Administered the working of the salon and directed the staff members to perform various duties
  • Assist with monthly product counts and communicate supply inventory requirements to the Salon
  • Manager - Responsible for providing information on the services provided in the saloon to clients - Handle the tasks of marketing and selling hair care product to clients
  • Sales Colleague

JYSK
01.2019 - 01.2022
  • Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions - Delivers excellent customer service with floor sales and assist customers with purchases - Opened and closed store independently, when needed - Engage customers in order to provide to them what they need in terms of product and quality services by demonstrating technical selling skills and product knowledge - Maintained knowledge of current sales, sales promotions, payment and exchanges policies - Managed cash register, communicated with customers and operated sales floor
  • Exceeded sales and promotional goals consistently

Assistant Manager

JYSK
05.2012 - 01.2018
  • Assisted the store manager in daily operation of the store occasionally assuming store responsibility in his absence - Assisted manager in placing purchase orders and managing inventory - Completed daily registering and store open/close functions - Supported manager in performing management functions such as staffing, training and expanding business plans
  • Investigated and resolved customers issues and complaints regarding operational matters - Handled all queries and client feedback in a professional manner
  • Took responsibly of company bank deposits as required by the store manager - Received, checked and shelved all merchandise products - Completed all training materials and communicated company newsletters and other information to staff regularly - Provided exceptional customer service to every existing & new potential customer - Educated customers on all product offerings

Education

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Medical High school
2007

Skills

  • Front Desk
  • Management
  • Retail Management
  • Supervising Experience
  • Customer Service
  • Store Management Experience
  • Merchandising
  • Cash Handling
  • English
  • Administrative experience
  • Languages
  • Telephone Skills
  • Verbal and Written Communication
  • Inbound Phone Call Handling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Receptionist

Image
03.2021 - Current

JYSK
01.2019 - 01.2022

Assistant Manager

JYSK
05.2012 - 01.2018

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Medical High school

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Tanja