BHAWIK CHAWLA
Calgary
Summary
Successful Owner/Operator with expertise in delivery industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Owner/Operator
SYSCO Food Services
03.2021 - Current
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Prepared annual budgets with controls to prevent overages.
Delivery Driver
Light Speed Logistics
07.2018 - 02.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Followed corporate procedures to maintain company and customer data confidentiality.
Education
Office Administration - Office Administration
Evergreen College
Toronto, ON11.2015
Skills
- Sales Negotiation
- Mechanical Recoveries
- Budget Development
- Personnel Management
- Operational Reporting
- Hiring
- Relationship Management
- Strategic Planning
- Marketing Strategy Development
Languages
English
Full Professional
Certification
- Licensed class 1 with LCV
Timeline
Owner/Operator
SYSCO Food Services
03.2021 - Current
Delivery Driver
Light Speed Logistics
07.2018 - 02.2021
Office Administration - Office Administration
Evergreen College
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