Taniya Taniya
Brampton,ON
Summary
Proven Pharmacist with a track record of enhancing patient care and improving pharmacy efficiency at Reliance Retail. Excelled in pharmaceutical calculations and inventory management, significantly reducing medication errors. Demonstrated exceptional teamwork and communication skills, fostering strong relationships with healthcare providers and patients. Achieved continuous improvement in quality of care through innovative strategies and diligent adherence to pharmacy protocols.
Overview
2
2
years of professional experience
Work History
Pharmacy Assistant
Heartlake Pharmacy the Compounding Centre
04.2023 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received incoming supplies and stocked in correct locations.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Updated computer system with current customer, payment and inventory information.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Increased customer satisfaction, providing compassionate care and detailed medication instructions.
- Assisted pharmacists in preparing complex medication compounds, adhering to precise formulations.
- Facilitated smooth workflow, organizing prescription orders for efficient processing.
Pharmacist
Reliance Retail
05.2022 - 11.2022
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Facilitated community health screenings, raising awareness and early detection of common diseases.
- Initiated medication recycling program, contributing to environmental sustainability and community health.
- Reduced medication errors through rigorous adherence to pharmacy protocols and continuous staff training.
- Educated patients on proper medication use.
- Counseled patients regarding proper intake of medications.
- Managed drug and supply inventories.
Education
Bachelor In Pharmacy - Pharmaceutical Medicine
Ct Institute of Pharmaceutical Sciences
Punjab, India04.2020
Skills
- Stocking shelves
- Answering customer questions
- Product restocking
- Supply Restocking
- Medication Dispensing
- Prescription Interpretation
- POS System Operation
- Resolving Complaints
- Medication labels
- Document filing
- Receiving incoming supplies
- Dosage Form Preparation
- Drug Inventory Control
- Pharmaceutical Calculations
- Drug Interaction Awareness
- Pharmacology Expertise
- Insurance Verification
- Insurance Billing
- Secure storage of medications
- Pharmacy Law Compliance
- Order documentation
- Multitasking
- Organizational Skills
- Teamwork and Collaboration
- Problem-Solving
- Multitasking Abilities
- Excellent Communication
- Collaboration and Teamwork
- Active Listening
- Customer care standards
- Data Entry
- Time Management
- Payment Processing
- Prescription Filling
- Pharmacy protocols
Languages
English
Elementary
Timeline
Pharmacy Assistant
Heartlake Pharmacy the Compounding Centre
04.2023 - Current
Pharmacist
Reliance Retail
05.2022 - 11.2022
Bachelor In Pharmacy - Pharmaceutical Medicine
Ct Institute of Pharmaceutical Sciences
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